Oncology Patient Services Administrator

Icon UK Limited; Reading; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Annual leave 25 days + bank holidays

Salary Sacrifice Pension

Life Assurance

Wellbeing programme

Ignite benefits platform

Job summary

Icon UK Limited is seeking an organised administrator/receptionist to support front-desk and outpatient services in a specialist healthcare environment. You will manage patient appointments, process referrals and assist clinical teams with efficient administration in Reading.

The role requires excellent communication, attention to detail and the ability to multitask in a fast-paced setting. Experience in oncology settings is advantageous and you will work with MS Office and healthcare systems

Qualifications

• Experience as an administrator or receptionist in a healthcare setting.
• Excellent communication skills, both written and verbal.
• Strong attention to detail with ability to multi-task in a fast-paced environment.

Responsibilities

• Provide a professional and welcoming reception service, managing patient appointments and enquiries.
• Coordinate outpatient appointments, ensuring accurate scheduling and communication with patients and clinical teams.
• Process and track referrals, treatment plans and reports (including PET scans) with confidentiality and timeliness.
• Support wider administrative and medical secretary duties, maintaining records and preparing clinic lists.

Skills

Excellent communication

Interpersonal skills

Attention to detail

Multitasking

Tools

Microsoft Office

Healthcare systems familiarity

Job description

Icon UK Limited is seeking an organised administrator/receptionist to support front-desk and outpatient services in a specialist healthcare environment. You will manage patient appointments, process referrals and assist clinical teams with efficient administration in Reading.

The role requires excellent communication, attention to detail and the ability to multitask in a fast-paced setting. Experience in oncology settings is advantageous and you will work with MS Office and healthcare systems