Workplace Assistant

Ampa - Legal & Professional Services; Crawley; On-site; GBP 21,000 - 28,000; Full time

Job summary

Ampa Group is seeking a proactive Workplace Assistant for our Crawley office. You will welcome clients and colleagues, set up meeting spaces, and support daily office operations to ensure a polished, efficient environment.

The role involves coordinating with various teams, managing bookings, and assisting with events and onboarding. A driver’s license and own car are preferred due to a roving aspect across hubs.

Qualifications

• Experience in a similar workplace or client-facing role preferred.
• Strong organisational skills and proactive, solutions-focused mindset.
• Excellent communication and relationship-building abilities.

Responsibilities

• Greet clients and colleagues to create a welcoming first impression.
• Set up meeting rooms with layouts, technology and refreshments.
• Manage bookings for meetings, car park, and meeting rooms.
• Handle mail, couriers, printing, scanning and document finishing.
• Support events, inductions and onboarding of new starters.
• Coordinate with IT and other teams to ensure smooth-running meetings.

Skills

Client-facing experience

Organisational skills

Communication skills

Proactive problem solving

Tools

Microsoft Office

Job description

Workplace Assistant – Crawley

Be the heartbeat of our workplace experience!

What’s in it for you?

Join a role where every interaction counts and every day is different. You’ll be one of the first faces our clients and colleagues meet, shaping outstanding experiences across our Crawley office. You’ll join a supportive, people-focused Ampa Group Services team, develop a wide range of workplace and client service skills, and help keep our offices running smoothly.

If you love variety, thrive in a team, and take pride in making things run seamlessly, this role gives you the freedom to make a real impact.

Location:

Crawley - Full time on-site

Hours:

• 8:30am - 5pm - Monday - Thursday
• 9am-5pm - Friday

Reporting to:

Workplace Team Leader

Please note:

This role is a roving role so you will need to have your own car and drive

About The Team

AGS is the engine behind our firm — a collaborative group of specialists across Finance, Operations, HR, Marketing, IT, Risk, and Executive Leadership. Together, we support our legal teams and deliver exceptional client experiences.

Our team values professionalism, kindness, continuous improvement, and supporting one another.

The Role

You’ll create a seamless, welcoming experience for everyone who enters our offices. From hosting guests and supporting meetings to keeping client spaces organised and professional, you’ll ensure our workplace is polished, efficient, and ready for business.

What you will be doing:

Client & Visitor Experience

• Warmly welcome clients and colleagues, creating an exceptional first impression
• Follow visitor management processes and liaise with building reception as required
• Set up meeting rooms with layouts, technology, and refreshments
• Ensure client and collaborative spaces are tidy, fully stocked, and presentable

Workplace Operations

• Support office logistics, equipment setups, minor moves, and stock management
• Maintain high standards of housekeeping, recycling, and environmental practices
• Report maintenance, H&S, or facilities issues promptly

Team & Business Support

• Manage meeting room and car park bookings
• Handle mail, couriers, printing, scanning, and document finishing
• Assist with events, inductions, and new starter onboarding
• Liaise with IT and other teams to ensure smooth-running meetings
• Travel to other offices to provide support as required

Full responsibilities can be found in the extended job description.

What you will need:

• Experience in a similar workplace or client-facing role (ideally in professional services)
• Confident using Microsoft Office and digital workplace tools
• Strong organisation skills and a proactive, solutions-focused mindset
• Ability to manage multiple tasks efficiently and professionally
• Excellent communication skills and relationship-building ability

Who You Are

• Professional and well-presented, representing the Ampa brand
• Passionate about delivering excellent client experiences
• Quick to learn, adaptable, and keen to improve processes
• Reliable, punctual, and able to take initiativeA positive team player who takes pride in making a difference

Benefits, Agile Working And Additional Information

We embrace agile working and offer a blended approach to where and how we work.

We appreciate that people have different needs and preferences and we’re keen to be flexible, after all, we value what you do, not where you do it.

We have the following hubs across the UK: Birmingham, Bristol, Edinburgh, Leeds, Leicester, Lincoln, London, Manchester, Milton Keynes, Nottingham, Sheffield, Stratford upon Avon and in the South East; Brighton, Chichester, Crawley, East Grinstead, Eastbourne, Lewes, Seaford, Storrington, Southampton & Tunbridge Wells.

Additional Information

Want to find more about our amazing benefits?

Please be aware, for some vacancies, where we receive high numbers of applications we may need to bring the close date forward.

Due to the nature of the work undertaken, confirmation of employment will be subject to a variety of checks which will be carried out once an offer of employment is accepted. Details of the checks can be found here.

Equal opportunities

Ampa Group is a committed equal opportunities employer. We seek to attract, develop and retain talented people from a diverse range of backgrounds and cultures. We value and respect individuality and encourage a culture within our business where people can be themselves and be valued for their strengths and experiences. Everyone who either applies to or works for the firm is treated equally, regardless of their gender, age, ethnic origin, nationality, marital status, sexual orientation or religious beliefs.

About Ampa Group

Ampa Group is the name behind leading brands like Shakespeare Martineau, Lime Solicitors, Mayo Wynne Baxter, Marrons and more. We bring them together through shared culture, infrastructure and career opportunities - giving our people the freedom to grow, explore and make an impact across a family of ambitious brands.

We believe in the power of &. Corporate & human, purposeful & profitable, ambitious & inclusive. With empowered working, genuine flexibility, and award-winning development, we back our people to do their best work in the way that works for them.

You’ll find real collaboration here, not just words. Access to multi-brand experiences, diverse expertise, modern tech, and a culture that encourages you to think boldly, be yourself, and shape a career that excites you.

Ready to unlock your potential for good? Join Ampa Group and be part of what comes next.