Workplace Assistant

Ampa; Crawley; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Agile working

Hybrid working

Job summary

Ampa is seeking a Workplace Assistant in Crawley to ensure a seamless, welcoming experience for everyone entering our offices. You will host guests, support meetings, and keep client spaces organized and professional, contributing to a polished, efficient workplace.

Join a people-focused Ampa Group Services team and help maintain high standards of workplace operations, health, safety, and environmental practices while supporting colleagues across multiple sites as needed.

Qualifications

• Experience in a similar workplace or client-facing role.
• Proficient with Microsoft Office and digital workplace tools.
• Strong organisational skills and a proactive, solutions-focused mindset.
• Ability to manage multiple tasks efficiently and professionally.
• Excellent communication and relationship-building abilities.

Responsibilities

• Warmly welcome clients and colleagues, creating a positive first impression.
• Follow visitor management processes and liaise with reception.
• Set up meeting rooms with layouts, technology, and refreshments.
• Keep client and collaborative spaces tidy, stocked and presentable.
• Support office logistics, equipment setups, and stock management.
• Maintain housekeeping, recycling and environmental standards.
• Report maintenance, H&S or facilities issues promptly.
• Manage meeting room and car park bookings; handle mail and couriers.
• Assist with events, inductions and new starter onboarding.
• Liaise with IT and other teams to ensure smooth meetings; travel to other offices if needed.

Skills

Client-facing experience

Microsoft Office

Organisational skills

Multi-tasking

Excellent communication

Tools

Microsoft Office

Job description

Workplace Assistant

Department: Ampa Group Services - Group Operations - Work Place Management - Buildings - 9502

Employment Type: Permanent - Full Time

Location: Crawley

Reporting To: Sandra Lopez

Description

Workplace Assistant – Crawley

Be the heartbeat of our workplace experience!

What’s in it for you?

Join a role where every interaction counts and every day is different. You’ll be one of the first faces our clients and colleagues meet, shaping outstanding experiences across our Crawley office. You’ll join a supportive, people-focused Ampa Group Services team, develop a wide range of workplace and client service skills, and help keep our offices running smoothly. If you love variety, thrive in a team, and take pride in making things run seamlessly, this role gives you the freedom to make a real impact.

Location: Crawley - Full time on-site

Hours: 37 per week

Reporting to: Workplace Team Leader

About the Team

AGS is the engine behind our firm — a collaborative group of specialists across Finance, Operations, HR, Marketing, IT, Risk, and Executive Leadership. Together, we support our legal teams and deliver exceptional client experiences.

Our team values professionalism, kindness, continuous improvement, and supporting one another.

The Role

You’ll create a seamless, welcoming experience for everyone who enters our offices. From hosting guests and supporting meetings to keeping client spaces organised and professional, you’ll ensure our workplace is polished, efficient, and ready for business.

What you will be doing:

Client & Visitor Experience

• Warmly welcome clients and colleagues, creating an exceptional first impression
• Follow visitor management processes and liaise with building reception as required
• Set up meeting rooms with layouts, technology, and refreshments
• Ensure client and collaborative spaces are tidy, fully stocked, and presentable

Workplace Operations

• Support office logistics, equipment setups, minor moves, and stock management
• Maintain high standards of housekeeping, recycling, and environmental practices
• Report maintenance, H&S, or facilities issues promptly

Team & Business Support

• Manage meeting room and car park bookings
• Handle mail, couriers, printing, scanning, and document finishing
• Assist with events, inductions, and new starter onboarding
• Liaise with IT and other teams to ensure smooth-running meetings
• Travel to other offices to provide support as required

Full responsibilities can be found in the extended job description.

What you will need:

• Experience in a similar workplace or client-facing role (ideally in professional services)
• Confident using Microsoft Office and digital workplace tools
• Strong organisation skills and a proactive, solutions-focused mindset
• Ability to manage multiple tasks efficiently and professionally
• Excellent communication skills and relationship-building ability

Who You Are

• Professional and well-presented, representing the Ampa brand
• Passionate about delivering excellent client experiences
• Quick to learn, adaptable, and keen to improve processes
• Reliable, punctual, and able to take initiative
• A positive team player who takes pride in making a difference

Benefits, Agile Working and Additional information

We embrace agile working and offer a blended approach to where and how we work.

We appreciate that people have different needs and preferences and we’re keen to be flexible, after all, we value what you do, not where you do it.

We have the following hubs across the UK: Birmingham, Bristol, Edinburgh, Leeds, Leicester, Lincoln, London, Manchester, Milton Keynes, Nottingham, Sheffield, Stratford upon Avon and in the South East; Brighton, Chichester, Crawley, East Grinstead, Eastbourne, Lewes, Seaford, Storrington, Southampton & Tunbridge Wells.

Additional information

Want to find more about our amazing benefits?

Please be aware, for some vacancies, where we receive high numbers of applications we may need to bring the close date forward.

Due to the nature of the work undertaken, confirmation of employment will be subject to a variety of checks which will be carried out once an offer of employment is accepted. Details of the checks can be found here.

Equal opportunities

Ampa Group is a committed equal opportunities employer. We seek to attract, develop and retain talented people from a diverse range of backgrounds and cultures. We value and respect individuality and encourage a culture within our business where people can be themselves and be valued for their strengths and experiences. Everyone who either applies to or works for the firm is treated equally, regardless of their gender, age, ethnic origin, nationality, marital status, sexual orientation or religious beliefs.