Client-Facing Office & Admin Coordinator

Hollybank Trustees Ltd; Crawley; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

3 extra days holiday

Professional membership support

Paycare – dental/optical/therapies

Dress for your Diary Policy

Job summary

Affinia in Crawley, UK, is seeking a Front of House Receptionist to join our growing Business Support team. This on-site role involves welcoming clients, coordinating meetings, answering calls, and supporting office operations to ensure high-quality client service.

You will work with the wider teams, manage administration tasks, and use Microsoft Office. A professional, discreet, and proactive mindset is essential for success in this client-facing environment.

Qualifications

• Excellent organisational skills and focus on client service.
• Ability to communicate with staff at all levels.
• Willingness to learn accountancy-specific software.

Responsibilities

• Front of house duties: greeting clients and booking meeting rooms.
• Answering phones and coordinating meetings.
• Managing post and office supplies.
• Responding to Admin Support ticketing system queries per SLA.

Skills

Excellent telephone manner

Good communication skills

Experience with Microsoft applications

Ability to prioritise workload

Discreet

Self-motivated

Typing skills

Teamwork / flexibility

Education

GCSEs including Maths and English

Tools

Microsoft Office

Job description

Affinia in Crawley, UK, is seeking a Front of House Receptionist to join our growing Business Support team. This on-site role involves welcoming clients, coordinating meetings, answering calls, and supporting office operations to ensure high-quality client service.

You will work with the wider teams, manage administration tasks, and use Microsoft Office. A professional, discreet, and proactive mindset is essential for success in this client-facing environment.