On-site Pet Care Operations Lead

Blue Cross; Thirsk; In loco; GBP 26.000 - 30.000; Tempo pieno

Vantaggi offerti da questo lavoro

38 days holiday rising with service

Wellbeing support programs

GP access via MetLife 24/7

Health cash plan

Employee assistance programme

Pension scheme with enhanced employer'

Continuing professional development

Life assurance

Pet insurance discount

Family-friendly policies

Recognition scheme

Annual volunteer days

Retail discounts

Descrizione del lavoro

Blue Cross in Thirsk is seeking an Assistant Manager - On-site Services to lead our rehoming centre team, ensuring top-tier animal welfare, efficient onsite care, and exemplary customer service for adopters and visitors.

As a proactive leader, you will guide the Pet Welfare Assistants, maintain health and safety standards, and coordinate with Admissions, Adoptions and Volunteers to optimise the rehoming journey. This full-time role includes weekend and bank holiday rotas at Thirsk.

Competenze

• Experience leading operational teams in animal care or aligned sector.
• Strong coaching and mentoring abilities.
• Committed to high animal welfare standards.

Mansioni

• Lead, inspire and develop the Pet Welfare Assistants to uphold welfare standards across the site.
• Oversee day-to-day on-site accommodation and care to ensure pets are adoption-ready.
• Maintain health and safety standards and manage on-site equipment.
• Collaborate with Admissions, Adoptions and Volunteer Coordinators to streamline intake and rehoming journeys.
• Provide empathetic customer care to adopters, visitors and the local community.

Conoscenze

Leadership

Team development

Animal welfare

Communication

Descrizione del lavoro

Blue Cross in Thirsk is seeking an Assistant Manager - On-site Services to lead our rehoming centre team, ensuring top-tier animal welfare, efficient onsite care, and exemplary customer service for adopters and visitors.

As a proactive leader, you will guide the Pet Welfare Assistants, maintain health and safety standards, and coordinate with Admissions, Adoptions and Volunteers to optimise the rehoming journey. This full-time role includes weekend and bank holiday rotas at Thirsk.