On-site Pet Welfare Manager – Lead & Inspire the Care Team

Premier; Thirsk; On-site; GBP 26,000 - 30,000; Full time

Job summary

Blue Cross in Thirsk is seeking an Assistant Manager – On-site Services to lead our on-site pet welfare operations and ensure exceptional welfare standards across the site. You will manage the Pet Welfare Assistants, drive continuous improvement, and collaborate with Admissions, Adoptions, and Volunteer Coordinators to streamline processes.

The role emphasizes practical pet handling, team development, and a compassionate, customer-focused approach to supporting adopters, visitors, and the local

Qualifications

• Experience leading onsite teams in animal care or welfare environments.
• Strong people development, coaching and mentoring skills.
• Commitment to high animal welfare standards and safe operations.

Responsibilities

• Lead and develop the on-site Pet Welfare team to deliver high welfare standards.
• Oversee day-to-day care, enrichment, and welfare assessments for animals.
• Coordinate intake, admissions, and adoptions in collaboration with other coordinators.
• Maintain health and safety standards and manage site equipment.

Skills

Leadership

Operational management

Animal welfare

Team development

Coaching

Communication

Job description

Blue Cross in Thirsk is seeking an Assistant Manager – On-site Services to lead our on-site pet welfare operations and ensure exceptional welfare standards across the site. You will manage the Pet Welfare Assistants, drive continuous improvement, and collaborate with Admissions, Adoptions, and Volunteer Coordinators to streamline processes.

The role emphasizes practical pet handling, team development, and a compassionate, customer-focused approach to supporting adopters, visitors, and the local