London Desktop Support Engineer – EMEA Tech Team

Tenth Revolution Group; City Of London; On-site; GBP 35,000 - 50,000; Full time

Job summary

A premier technology firm is seeking a Desktop Support Engineer to join their EMEA Technology Team in London. This full-time position involves configuring desktops and mobile devices, troubleshooting technical issues, and supporting critical trading operations. Ideal candidates possess a degree in IT and demonstrate strong Microsoft Office 365 experience. The role requires excellent communication skills and the ability to work effectively in a fast-paced environment. Apply now to make a real impact within the team.

Qualifications

• Degree in IT or equivalent professional experience is required.
• Experience with mobile device management tools is helpful.
• Strong interpersonal and communication abilities are essential.

Responsibilities

• Configure desktop PCs and mobile devices following company standards.
• Troubleshoot issues related to email, Microsoft Office 365, and telephony.
• Manage ServiceNow queues for issue tracking and resolution.
• Assist with infrastructure projects, asset management, and disaster recovery tests.

Skills

Microsoft Office 365

Problem-solving skills

Analytical skills

Communication skills

Mobile device management

Help desk systems

Education

Degree in IT or related field

Tools

ServiceNow

SQL

ESX/virtualised environments

CISCO CUCM

Job description

A premier technology firm is seeking a Desktop Support Engineer to join their EMEA Technology Team in London. This full-time position involves configuring desktops and mobile devices, troubleshooting technical issues, and supporting critical trading operations. Ideal candidates possess a degree in IT and demonstrate strong Microsoft Office 365 experience. The role requires excellent communication skills and the ability to work effectively in a fast-paced environment. Apply now to make a real impact within the team.