Desktop IT Support Specialist (Flexible Schedule)

Axiom Technologies; Fakenham; On-site; GBP 25,000 - 35,000; Full time

Job summary

Axiom Technologies is seeking a capable IT Support Technician to deliver onsite and on-call assistance within the desktop computing environment in Fakenham, England. The role involves providing first and second-level support for desktops, installing and maintaining software, and troubleshooting various IT issues. A Bachelor's degree in a relevant field and at least 1 year of experience are required. Strong knowledge of Windows OS and basic networking is essential. The position may require flexible hours and physical support activities.

Qualifications

• 1+ year of experience in a desktop support role or similar.
• Strong knowledge of basic networking concepts.
• Familiarity with ticketing systems.

Responsibilities

• Provide first- and second-level support for desktops and laptops.
• Install and maintain operating systems and software applications.
• Troubleshoot hardware, software, and peripheral issues.

Skills

Windows OS

Office 365

Problem-solving

Communication

Education

Bachelor’s degree in Computer Science or related field

Tools

ServiceNow

Zendesk

JIRA

Job description

Axiom Technologies is seeking a capable IT Support Technician to deliver onsite and on-call assistance within the desktop computing environment in Fakenham, England. The role involves providing first and second-level support for desktops, installing and maintaining software, and troubleshooting various IT issues. A Bachelor's degree in a relevant field and at least 1 year of experience are required. Strong knowledge of Windows OS and basic networking is essential. The position may require flexible hours and physical support activities.