Banking Desktop Support Analyst - On-Site & Projects

Gravitas Recruitment Group (Global) Ltd; Greater London; On-site; GBP 55,000 - 60,000; Full time

Benefits offered by this job

Bonus based on company and individual contribution

25 days annual holiday

Worldwide travel insurance

Life assurance

Private medical cover

24/7 virtual GP access

Annual health assessment

Discounted on-site gym

Employee Assistance Programme

Wellness and wellbeing initiatives

Season ticket loan

Job summary

A Global Financial Institution based in London is looking for a customer-focused Desktop Support Analyst to join their on-site international Technology team. The role involves delivering desktop support services and contributing to technology projects, combining hands-on support with project work. Candidates should have at least 5 years of experience, particularly from a Banking or Managed Service Provider background. This position offers a competitive salary and a variety of benefits including annual leave and wellness initiatives.

Qualifications

• Minimum of 5 years industry experience with a Banking or Managed Service Provider background.
• Strong understanding of Microsoft desktop/server environments.
• Experience supporting hardware across desktops, laptops, mobile devices, and printers.

Responsibilities

• Provide high-quality support for desktops, laptops, mobile devices, and printers.
• Administer and support video conferencing systems.
• Troubleshoot and maintain PC hardware and desktop applications.

Skills

Customer-focused support

Microsoft desktop/server environments

Networking troubleshooting

Video conferencing systems

Tools

WDS

MDT

SCCM

Cisco CUCM

Job description

A Global Financial Institution based in London is looking for a customer-focused Desktop Support Analyst to join their on-site international Technology team. The role involves delivering desktop support services and contributing to technology projects, combining hands-on support with project work. Candidates should have at least 5 years of experience, particularly from a Banking or Managed Service Provider background. This position offers a competitive salary and a variety of benefits including annual leave and wellness initiatives.