On-Site IT Service Desk Engineer: Cloud & Support

Essex County Council; Rochford; On-site; GBP 22,000 - 29,000; Full time

Job summary

Rochford District Council is seeking an IT Support Officer to join the on-site IT team on a full-time, three-month contract. Based at Launchpad, you will work with the Technical Analyst to deliver first-line technical service and customer support.

Knowledge of Microsoft technologies is required, ITIL knowledge would be advantageous. The role covers hardware provisioning, decommissioning and general IT support within the Digital, Data and Technology directorate.

Qualifications

• Knowledge of Microsoft technologies is required.
• ITIL knowledge would be advantageous.

Responsibilities

• Provide first-line technical service desk support.
• Hardware provisioning and decommissioning.
• General IT support as part of the IT team.

Skills

Microsoft technologies

Tools

ITIL

Job description

Rochford District Council is seeking an IT Support Officer to join the on-site IT team on a full-time, three-month contract. Based at Launchpad, you will work with the Technical Analyst to deliver first-line technical service and customer support.

Knowledge of Microsoft technologies is required, ITIL knowledge would be advantageous. The role covers hardware provisioning, decommissioning and general IT support within the Digital, Data and Technology directorate.