IT Support Specialist – Cloud & Service Desk
ROCHFORD DISTRICT COUNCIL
An application made for this job — a tailored resume and cover letter that speak straight to the posting.
Job summary
Rochford District Council is seeking a Technical Officer to join our IT team, working with a Technical Analyst to deliver first-line, high-quality service desk support. The role focuses on customer service with a technical twist and contributing to our Digital, Data and Technology services.
The position involves varied support tasks, including hardware commissioning and decommissioning, and general IT support.
Qualifications
- Knowledge of Microsoft technologies required.
- ITIL would be advantageous.
Responsibilities
- Provide first-line and first-class Technical Service Desk support with strong customer service and technical knowledge.
- Handle a variety of support tasks, hardware commissioning/decommissioning, and general IT support.
Skills
Job description
Rochford District Council is seeking a Technical Officer to join our IT team, working with a Technical Analyst to deliver first-line, high-quality service desk support. The role focuses on customer service with a technical twist and contributing to our Digital, Data and Technology services.
The position involves varied support tasks, including hardware commissioning and decommissioning, and general IT support.
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