IT Support Officer - Rochford District Council

Essex County Council; Rochford; On-site; GBP 22,000 - 28,000; Full time

Job summary

Essex County Council (ECC) are supporting Rochford District Council in recruiting an IT Support Officer on a full-time, temporary basis. The role is on-site at Launchpad, Airport Business Park, Rochford, SS4 1YH, with working hours 08:30am-17:00pm (Mon-Thu) and 08:30am-16:30pm (Fri).

The successful candidate will join the IT Team to deliver first-line technical support, assist with hardware commissioning/decommissioning and provide excellent customer service with a technical twist.

Responsibilities

• Provide first-line technical service desk support with strong customer service.
• Hardware commissioning and decommissioning; general IT support tasks.

Skills

Customer service

Technical support

Microsoft technologies

ITIL

Problem solving

Teamwork

Job description

IT Support Officer - Rochford District Council

Rochford, Essex

Full-Time, Temporary - 37 hours per week

3-Month Contract

£15.99 PAYE / £20.51 Umbrella

Closing Date: Monday 5th October 2026

Essex County Council (ECC) are delighted to be supporting Rochford District Council in recruiting an IT Support Officer on a full-time, temporary basis.

Due to the nature of this role, the successful candidate will be required to work on-site only.

Working Location: Launchpad, Airport Business Park, Cherry Orchard Way, Rochford, SS4 1YH

Working Pattern: Monday-Thursday; 08:30am-17:00pm / Friday: 08:30am-16:30pm

The Role:

Do you want to be part of a motivated and dynamic forward-thinking IT Team? How about getting opportunities to work with the latest cloud technologies? Do you like to problem solve? Or how about challenges? Like to learn new skills? Can you provide excellent customer service with a technical twist?

The Technical Officer will be working with Technical Analyst to provide the first line and first-class Technical Service Desk using great customer skills that is supported with technical knowledge, you will be a key part of the delivery of our Digital, Data and Technology services.

The work will be a variety of support tasks, hardware commissioning and decommissioning and general IT Support

Knowledge of Microsoft technologies required and ITIL would be advantageous.