On-Site IT Engineer — Cybersecurity & Cloud Support

Luxfer Mel Technologies - Uk; Manchester; On-site; GBP 30,000 - 35,000; Full time

Job summary

Luxfer MEL Technologies is seeking an IT Engineer to join our Manchester IT team. This on-site role offers exposure to Microsoft 365, cybersecurity, networking, and enterprise systems within a global manufacturing business.

You will provide first and second line IT support across UK and US operations, ensuring reliable, secure, and compliant IT services while contributing to continuous improvement and user experience.

Qualifications

• NVQ Level 3 or higher qualification in an IT-related discipline (or equivalent qualification).
• GCSE English and Mathematics (Grade 4/C or above, or equivalent).
• Experience supporting Windows and Microsoft 365 environments.
• Experience providing customer-focused IT support.
• Strong troubleshooting, diagnostic, and analytical skills.
• Excellent communication and interpersonal skills.
• Ability to obtain any visas, security clearances, or travel documentation required for occasional business travel to the United States.

Responsibilities

• Providing on-site and remote IT support to users across the business.
• Troubleshooting hardware, software, networking, and device issues.
• Supporting Microsoft 365, Windows, mobile, and endpoint technologies.
• Managing user accounts, permissions, and access controls.
• Installing, configuring, and deploying IT equipment.
• Supporting endpoint management and cyber security platforms.
• Maintaining technical documentation and asset records.
• Contributing to IT service improvements and technology projects.

Skills

Windows support

Microsoft 365

Customer-focused IT support

Troubleshooting

Communication skills

Team collaboration

Security-conscious handling

US travel readiness

Education

NVQ Level 3 IT related

GCSE English & Maths

Degree in IT / Computer Science

Tools

Microsoft Active Directory / Entra ID

Microsoft Teams Administration

Networking fundamentals

Endpoint security

IT service management

Job description

Luxfer MEL Technologies is seeking an IT Engineer to join our Manchester IT team. This on-site role offers exposure to Microsoft 365, cybersecurity, networking, and enterprise systems within a global manufacturing business.

You will provide first and second line IT support across UK and US operations, ensuring reliable, secure, and compliant IT services while contributing to continuous improvement and user experience.