IT Engineer

Luxfer MEL Technologies - UK; Swinton; On-site; GBP 30,000 - 35,000; Full time

Job summary

Luxfer MEL Technologies invites an IT Engineer to join our IT team on site in Swinton, Manchester. You will support Windows and Microsoft 365, cyber security, networking, and endpoint management while helping users across UK and US operations.

You will provide first and second line support, maintain technical documentation, and contribute to IT service improvements. The role requires 37 hours per week, 10am–6pm onsite, with occasional travel to the United States.

Qualifications

• Essential IT support experience across Windows and Microsoft 365 environments.
• Strong troubleshooting, diagnostic, and analytical skills.
• Excellent communication and interpersonal skills.

Responsibilities

• Provide on-site IT support to users at Swinton site and remote support as needed.
• Troubleshoot hardware, software, networking, and device issues.
• Support Microsoft 365, Windows, mobile and endpoint technologies.
• Manage user accounts, permissions, and access controls.
• Install, configure, and deploy IT equipment.
• Assist with cybersecurity platforms and endpoint management.
• Maintain technical documentation and asset records.
• Contribute to IT service improvements and technology projects.

Skills

On-site IT support

Remote IT support

Troubleshooting

Communication skills

Team collaboration

Education

NVQ Level 3 IT or equivalent

GCSE English & Maths (4/C+)

Degree in IT or related (desirable)

Tools

Microsoft Active Directory / Entra ID

Microsoft Intune

Microsoft Teams Administration

Networking fundamentals

Endpoint security

IT service management

Job description

IT Engineer

Location:Swinton, Manchester (on‑site)
Department:Information Technology
Reports to:Service Delivery Specialist
Hours:37 hours per week (10am–6pm onsite,)
Salary Range : £30,000- £35,000 per annum

The opportunity

Luxfer MEL Technologies is looking for a motivated IT Engineer to join our IT team inManchester.This is an excellent opportunity to develop your career within a global manufacturing business, gaining exposure to Microsoft 365, cyber security, networking, endpoint management, infrastructure, and enterprise systems.
Working alongside experienced IT professionals, you'll support colleagues across both our UK and US operations while contributing to projects that improve technology, services, and user experience.

You’llprovide first and second line support across both office and manufacturing environments, helping ensure our IT services are reliable, secure, and compliant. Alongsideday‑to‑daysupport,you’llcontribute to continuous improvement of our IT services, processes, and user experience.

Whatyou’llbe doing

• Providing on-site and remote IT support to users across the business.
• Troubleshooting hardware, software, networking, and device issues.
• Supporting Microsoft 365, Windows, mobile, and endpoint technologies.
• Managing user accounts, permissions, and access controls.
• Installing, configuring, and deploying IT equipment.
• Supporting endpoint management and cyber security platforms.
• Maintaining technical documentation and asset records.
• Contributing to IT service improvements and technology projects.

Whatwe’relooking for

We’relooking for someone with the right mindset as well as technical capability. Youdon’tneed to tick every box on day one — we value curiosity, integrity, and a willingness to learn.

Essential Requirements

Essential requirements include:

• NVQ Level 3 or higher qualification in an IT-related discipline (or equivalent qualification).
• GCSE English and Mathematics (Grade 4/C or above, or equivalent).
• Experience supporting Windows and Microsoft 365 environments.
• Experience providing customer-focused IT support.
• Strong troubleshooting, diagnostic, and analytical skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and collaboratively within a team.
• A professional and security-conscious approach when handling sensitive information.
• Ability to obtain any visas, security clearances, or travel documentation required for occasional business travel to the United States.

Technical Knowledge

Experience or knowledge of the following is required:

• Microsoft Active Directory / Entra ID.
• Microsoft Intune.
• Microsoft Teams Administration.
• Networking fundamentals (TCP/IP, DNS, DHCP).
• Endpoint security and cyber security principles.
• IT service management practices and frameworks.

Desirable Experience

The following would be advantageous but are not essential:

• Degree in IT, Computer Science, or a related discipline.
• Microsoft, CompTIA, Cisco, ITIL, Cyber Security, Cloud, or Networking certifications.
• Experience in manufacturing, industrial, chemical, engineering, or other regulated environments.
• ERP user administration.
• Microsoft Exchange administration.
• SharePoint administration.
• Windows Server administration.
• Windows Autopilot.
• PowerShell or other scripting experience.
• CCTV, access control, or physical security systems knowledge.

Working pattern and flexibility

• 37 hours per week
• On‑siteworkingrequired(10am–6pm)
• Flexibility to support incidents or maintenance outside standard hours when needed
• Occasional travel to the United States may berequired; the role supports confidential andsecurity‑sensitivework

Our values

This role requires a strong commitment toLuxfer’score values:Customer First, Integrity, Accountability, Innovation, Teamwork, and Personal Development.

We’relooking for someone who will live these valuesday‑to‑day— supporting colleagues, taking ownership, and continuously improving how we work.

Why Join Luxfer?

• Develop your career within a global organisation.
• Gain exposure to modern Microsoft and cyber security technologies.
• Work with colleagues across the UK and United States.
• Learn from experienced IT professionals.
• Contribute to meaningful business improvement projects.
• Be part of a company that values Customer First, Integrity, Accountability, Innovation, Teamwork, and Personal Development.

Equal Opportunities

Luxfer MEL Technologies is committed to creating an inclusive workplace where everyone can thrive. We welcome applications from suitably qualified people regardless of background, identity, disability, age, ethnicity, religion, sexual orientation, or any other protected characteristic.

We are committed to providing reasonable adjustments throughout the recruitment process and employment.

If you're excited by this opportunity but don't meet every desirable requirement, we would still encourage you to apply. We recognise that skills and experience can be gained in different ways, and we value potential, enthusiasm, and a willingness to learn alongside technical capability.

Take the next step in your IT career with Luxfer MEL Technologies.

Ifyou’reproactive, reliable, and ready to take the next step in your IT career,we’dlove to hear from you.

As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview. If you wish to request that your application be considered under the terms of our Guaranteed Interview Scheme, please explicitly state so in your CV and / or accompanying cover letter.