It Engineer

Luxfer Mel Technologies - Uk; Manchester; On-site; GBP 30,000 - 35,000; Full time

Job summary

Luxfer MEL Technologies is seeking an IT Engineer to join our Manchester IT team. This on-site role offers exposure to Microsoft 365, cybersecurity, networking, and enterprise systems within a global manufacturing business.

You will provide first and second line IT support across UK and US operations, ensuring reliable, secure, and compliant IT services while contributing to continuous improvement and user experience.

Qualifications

• NVQ Level 3 or higher qualification in an IT-related discipline (or equivalent qualification).
• GCSE English and Mathematics (Grade 4/C or above, or equivalent).
• Experience supporting Windows and Microsoft 365 environments.
• Experience providing customer-focused IT support.
• Strong troubleshooting, diagnostic, and analytical skills.
• Excellent communication and interpersonal skills.
• Ability to obtain any visas, security clearances, or travel documentation required for occasional business travel to the United States.

Responsibilities

• Providing on-site and remote IT support to users across the business.
• Troubleshooting hardware, software, networking, and device issues.
• Supporting Microsoft 365, Windows, mobile, and endpoint technologies.
• Managing user accounts, permissions, and access controls.
• Installing, configuring, and deploying IT equipment.
• Supporting endpoint management and cyber security platforms.
• Maintaining technical documentation and asset records.
• Contributing to IT service improvements and technology projects.

Skills

Windows support

Microsoft 365

Customer-focused IT support

Troubleshooting

Communication skills

Team collaboration

Security-conscious handling

US travel readiness

Education

NVQ Level 3 IT related

GCSE English & Maths

Degree in IT / Computer Science

Tools

Microsoft Active Directory / Entra ID

Microsoft Teams Administration

Networking fundamentals

Endpoint security

IT service management

Job description

IT Engineer Location: Swinton, Manchester (on‑site) Department: Information Technology Reports to: Service Delivery Specialist Hours: 37 hours per week (10am–6pm onsite,) Salary Range : £30,000- £35,000 per annum The opportunity Luxfer MEL Technologies is looking for a motivated IT Engineer to join our IT team in Manchester. This is an excellent opportunity to develop your career within a global manufacturing business, gaining exposure to Microsoft 365, cyber security, networking, endpoint management, infrastructure, and enterprise systems.

Working alongside experienced IT professionals, you'll support colleagues across both our UK and US operations while contributing to projects that improve technology, services, and user experience.

You’ll provide first and second line support across both office and manufacturing environments, helping ensure our IT services are reliable, secure, and compliant.

Alongside day‑to‑day support, you’ll contribute to continuous improvement of our IT services, processes, and user experience.

What you’ll be doing

• Providing on-site and remote IT support to users across the business.
• Troubleshooting hardware, software, networking, and device issues.
• Supporting Microsoft 365, Windows, mobile, and endpoint technologies.
• Managing user accounts, permissions, and access controls.
• Installing, configuring, and deploying IT equipment.
• Supporting endpoint management and cyber security platforms.
• Maintaining technical documentation and asset records.
• Contributing to IT service improvements and technology projects.

What we’re looking for

We’re looking for someone with the right mindset as well as technical capability.

You don’t need to tick every box on day one — we value curiosity, integrity, and a willingness to learn.

Essential Requirements

• NVQ Level 3 or higher qualification in an IT-related discipline (or equivalent qualification).
• GCSE English and Mathematics (Grade 4/C or above, or equivalent).
• Experience supporting Windows and Microsoft 365 environments.
• Experience providing customer-focused IT support.
• Strong troubleshooting, diagnostic, and analytical skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and collaboratively within a team.
• A professional and security-conscious approach when handling sensitive information.
• Ability to obtain any visas, security clearances, or travel documentation required for occasional business travel to the United States.

Technical Knowledge

• Microsoft Active Directory / Entra ID.
• Microsoft Teams Administration.
• Networking fundamentals (TCP/IP, DNS, DHCP).
• Endpoint security and cyber security principles.
• IT service management practices and frameworks.

Desirable Experience

• Degree in IT, Computer Science, or a related discipline.
• Microsoft, CompTIA, Cisco, ITIL, Cyber Security, Cloud, or Networking certifications.
• Experience in manufacturing, industrial, chemical, engineering, or other regulated environments.
• ERP user administration.
• Microsoft Exchange administration.
• SharePoint administration.
• Windows Server administration.
• PowerShell or other scripting experience.
• CCTV, access control, or physical security systems knowledge.

Working pattern and flexibility

• 37 hours per week
• On‑site working required (10am–6pm)
• Flexibility to support incidents or maintenance outside standard hours when needed
• Occasional travel to the United States may be required; the role supports confidential and security‑sensitive work

Our values

This role requires a strong commitment to Luxfer’s core values: Customer First, Integrity, Accountability, Innovation, Teamwork, and Personal Development. We’re looking for someone who will live these values day‑to‑day — supporting colleagues, taking ownership, and continuously improving how we work.

Why Join Luxfer?

• Develop your career within a global organisation.
• Gain exposure to modern Microsoft and cyber security technologies.
• Work with colleagues across the UK and United States.
• Learn from experienced IT professionals.
• Contribute to meaningful business improvement projects.
• Be part of a company that values Customer First, Integrity, Accountability, Innovation, Teamwork, and Personal Development .

Equal Opportunities

Luxfer MEL Technologies is committed to creating an inclusive workplace where everyone can thrive.

We welcome applications from suitably qualified people regardless of background, identity, disability, age, ethnicity, religion, sexual orientation, or any other protected characteristic.

We are committed to providing reasonable adjustments throughout the recruitment process and employment.

We recognise that skills and experience can be gained in different ways, and we value potential, enthusiasm, and a willingness to learn alongside technical capability.

As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview.