Housing Support Manager: Team Leader for Resident Services

London Borough of Sutton; Greater London; In loco; GBP 43.000 - 47.000; Tempo pieno

Vantaggi offerti da questo lavoro

Career average pension

28/33 days annual leave

Simply Health Cash Plan

Cycle to work scheme

Employee assistance programme

Learning and development opportunities

Descrizione del lavoro

Sutton Housing Partnership is seeking a Housing Support Manager to lead the Sutton Connect team in Sutton on a 1-year fixed term, full-time basis (36 hours per week). The role is on-site and offers a competitive salary with pension and benefits.

You will oversee short-term tenancy support interventions and work with residents and partners to ensure timely, high-quality outcomes. The role requires agile leadership, a track record in service delivery, and the ability to liaise with Boroughs, Age

Competenze

• Experience of managing/leading a dynamic service delivery team.
• Aware of changes in the housing sector and develops skills to meet new challenges.
• A positive approach to achieving key objectives of the organisation.
• Responds positively to changing business needs and adapts behaviours accordingly.
• Plans ahead and uses time efficiently and effectively.
• Budget management experience with forecasting competency.

Mansioni

• Lead a dynamic housing support service and ensure delivery targets are met.
• Collaborate with residents and partners to secure timely outcomes.
• Develop and implement service improvements to enhance customer experience.

Conoscenze

Team leadership

Change adaptation

Objectives-oriented

Time management

Budget forecasting

Strumenti

Housing management software

Descrizione del lavoro

Sutton Housing Partnership is seeking a Housing Support Manager to lead the Sutton Connect team in Sutton on a 1-year fixed term, full-time basis (36 hours per week). The role is on-site and offers a competitive salary with pension and benefits.

You will oversee short-term tenancy support interventions and work with residents and partners to ensure timely, high-quality outcomes. The role requires agile leadership, a track record in service delivery, and the ability to liaise with Boroughs, Age