On-Site Facilities Assistant — Front Desk & Compliance

ISS Facilities Services; Stroud; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Disability Confident employer

Job summary

ISS Facilities Services is seeking a Facilities Assistant for an on-site, permanent Government contract in the GL10 area. You will support day-to-day facilities operations, assist visitors, and uphold compliance and service standards across the team.

You will also help with inductions, audits, reactive and preventative maintenance, and project support while ensuring a safe, secure, and welcoming environment for staff and stakeholders.

Qualifications

• Customer-focused individual to deliver a high-quality day-to-day service.
• Support a range of facilities functions, ensuring compliance and service standards.
• Provide effective administrative support across the team.

Responsibilities

• Provide front of house support, welcoming visitors and assisting them appropriately.
• Ensure security procedures are followed at all times.
• Deliver support services including porterage, meeting room management, and management of the FM mailbox.
• Conduct inductions for new starters, including Health & Safety and environmental inductions.
• Log, facilitate, and oversee reactive maintenance and planned preventative maintenance (PPM) visits.
• Support compliance with environmental, HSEQ, fire risk, water hygiene, and traffic management requirements as appropriate.
• Complete and assist with audits, including security and cleaning audits.
• Support the delivery of low to medium-risk projects and provide general administrative support to the Facilities Management team.
• Proud member of the Disability Confident employer scheme

Job description

ISS Facilities Services is seeking a Facilities Assistant for an on-site, permanent Government contract in the GL10 area. You will support day-to-day facilities operations, assist visitors, and uphold compliance and service standards across the team.

You will also help with inductions, audits, reactive and preventative maintenance, and project support while ensuring a safe, secure, and welcoming environment for staff and stakeholders.