Reception & Facilities Operations Coordinator

ISS; Warrington; On-site; GBP 18,000 - 24,000; Full time

Job summary

ISS is seeking a professional receptionist to be the first point of contact for visitors, colleagues and contractors. You will create a welcoming environment and support day-to-day facilities services in a busy front-of-house role.

The role involves managing visitor sign-ins, coordinating meeting rooms, monitoring facilities inboxes and conducting site inductions, with a focus on health and safety and compliance.

Qualifications

• Proven experience delivering professional reception and customer service.
• Ability to manage visitor sign-in and site security procedures.
• Experience coordinating meetings and room setups.
• Able to log and track maintenance requests and contractor visits.
• Support compliance, audits and health, safety and environmental procedures.

Responsibilities

• Manage visitor sign-in procedures and ensure security processes are followed.
• Coordinate meeting room bookings and support room setup requirements.
• Monitor and manage facilities inboxes, responding to enquiries in a timely manner.
• Conduct site inductions for new starters and visitors, including health and safety information.
• Log, track and coordinate reactive maintenance requests and contractor visits.
• Support compliance activities, audits and health, safety and environmental procedures.

Skills

Customer service

Front-of-house

Organisational skills

Communication skills

Job description

ISS is seeking a professional receptionist to be the first point of contact for visitors, colleagues and contractors. You will create a welcoming environment and support day-to-day facilities services in a busy front-of-house role.

The role involves managing visitor sign-ins, coordinating meeting rooms, monitoring facilities inboxes and conducting site inductions, with a focus on health and safety and compliance.