On-Site Engagement & Operations Specialist

Randstad Staffing; United Kingdom; Remote; GBP 22,000 - 30,000; Full time

Job summary

Randstad Staffing is seeking an Account Specialist to be the on-site backbone at a prestigious client site in Peterborough, ensuring seamless worker journeys from day one onward. The role combines face-to-face stakeholder engagement with keeping back-office systems running smoothly, focusing on accurate data, timely onboarding, and proactive employee relations management.

You will split time between engaging workers/clients and maintaining systems, with autonomy to shape daily schedules and

Qualifications

• Excellent communication with stakeholders.
• Strong data management and admin accuracy.
• Experience with front-line worker engagement.

Responsibilities

• Engage workers and clients on-site and manage daily interactions.
• Onboard new starters and ensure a smooth start in their roles.
• Maintain live data accuracy within systems and databases.
• Conduct regular check-ins and manage employee relations cases on the account.
• Build account knowledge and report back to the Account Manager to support growth.

Skills

People skills

Stakeholder engagement

Data management

Administrative support

On-site operations

CRM systems

Tools

CRM systems

Database management

Job description

Randstad Staffing is seeking an Account Specialist to be the on-site backbone at a prestigious client site in Peterborough, ensuring seamless worker journeys from day one onward. The role combines face-to-face stakeholder engagement with keeping back-office systems running smoothly, focusing on accurate data, timely onboarding, and proactive employee relations management.

You will split time between engaging workers/clients and maintaining systems, with autonomy to shape daily schedules and