Account Specialist

Randstad Internal Resourcer; Wytham; On-site; GBP 26,000 - 35,000; Full time

Benefits offered by this job

Car allowance

Competitive salary

Fantastic company benefits

Job summary

Randstad is seeking an Internal Resourcer based in Witney with occasional travel to Maidenhead. This full-time role focuses on worker engagement, onboarding new starters, and maintaining accurate live data across systems. You will support the recruitment function with robust admin and PO handling on site.

You’ll report to the Account Manager, contribute to client meetings, and help drive growth through strong relationship management and operational excellence.

Qualifications

• People person who genuinely enjoys helping others and managing stakeholders.
• Advanced administration with high attention to detail and data management.
• Tech-savvy with experience in software or databases; quick to learn new tools.

Responsibilities

• Act as the primary face of the service, managing daily worker engagement for up to 150 temporary staff.
• Host face-to-face client service meetings and run worker surgeries to solve workplace hurdles.
• Ensure new starters have the best start by regular onboarding meetings over the first weeks.
• Maintain 100% accurate live data within our systems and databases.

Skills

People person

Admin

Tech-savvy

Proactive problem solver

Job description

Location: Witney, and there will be occasional travel required to our other client site in Maidenhead. Hours: Full-Time, 40 Hours per week (Monday - Friday). Flexibility: 8 hours per day 8.30am to 5.30pm with an hour for lunch.

Perks:

• Competitive salary, fantastic company benefits, car allowance + much more.

What You'll Be Doing:

• Worker & Client Engagement: Act as the primary face of the service. You will manage daily worker engagement for up to 150 temporary staff, host face-to-face client service meetings, and run "worker surgeries" to solve day-to-day workplace hurdles.
• The Onboarding Architect: You'll ensure that all new starters have the best start in their new role by meeting with them regularly throughout their first few weeks.
• System & Data Specialist: Maintain 100% accurate live data within our systems and databases.
• Lifecycle & ER Management: Conduct regular formal check-ins with staff, proactively handle assignment extensions, manage Employee Relations (ER) cases, and oversee the end-to-end leaver process.
• Financial & Admin Gatekeeper: Take charge of Purchase Orders (POs), monitor email and phone communications, and provide robust administrative support to the wider recruitment function.
• Account Knowledge Specialist: You'll use your position on site to gain knowledge and report back to the Account Manager to support our growth and relationship objectives.

Why You'll Love This Role:

Working with a great client: You'll be based at the heart of our clients operations in their fantastic head office facility in Witney.

Global Impact: You'll be joining Randstad, one of the world's largest, leading recruitment organizations, gaining invaluable experience with enterprise-level technology and world-class clients.

Autonomy with your schedule: You'll be empowered to make this role your own, creating your own daily work and engagement schedules.

Who You Are:

• People Person (Without the Pitch): You genuinely enjoy helping people, managing stakeholders, and resolving employee issues with empathy and professionalism.
• Admin: You have a "black belt" in administration, high attention to detail, and top-tier data management skills.
• Tech-Savvy: Experience with software, or advanced databases is a massive win. If not, you are the type of person who easily picks up new software in an afternoon.
• Proactive Problem Solver: You are organized, dependable, and thrive when taking ownership of the operational side of a busy account.

We are an inclusive employer. Should you require any reasonable adjustments in order to complete any aspect of the recruitment process, please reach out to our Internal Talent Acquisition team, and we will be happy to support you.

Randstad is committed to equal opportunities for all and will not discriminate based on an individual's sex, race, disability, gender reassignment, pregnancy and maternity, marriage and civil partnership, religion or belief, sexual orientation or age. We are an inclusive employer and should you require any reasonable adjustments in order to complete any aspect of the recruitment process, please contact us on (url removed)