On-Site EAP Consultant — Wellness & Crisis Support

Optum; Glasgow; On-site; GBP 35,000 - 48,000; Full time

Job summary

Optum is seeking an On-site EAP Consultant to deliver professional workplace counseling services in Glasgow on a dedicated client basis with one on-site day per week.

You'll assess, refer, provide manager consultations, and lead on-site trainings while adhering to privacy and regulatory policies. Prior EAP experience and accreditation are required, with strong communication and organizational skills to manage multiple priorities.

Qualifications

• Accreditation with a recognized counselling and/or psychotherapy governing body.
• Demonstrated solid written and verbal communication skills.
• Proven solid experience providing counselling services in relevant clinical, workplace, or support environments.
• Demonstrated training or experience in EAP services, workplace wellbeing, or organizational dynamics.

Responsibilities

• Deliver solution focused consultation; helping clients define goals, plan action and gain insight.
• Assess and refer to appropriate programs and services including work-life, behavioral health, substance abuse, and community resources.
• Assist with referrals for employees needing ongoing or additional counseling services.
• Provide limited after-care monitoring and follow-up to ensure continuation of treatment and safety.
• Provide manager consultations on work-related issues such as performance management and organizational change.
• Provide crisis intervention and support in response to critical incidents.
• Lead on-site training services for managers and employees (wellness seminars, Health fairs, Lunch & Learns).
• Document member contact/case information in the clinical case management system within the required time frame.
• Follow internal privacy policies such as HIPAA and maintain confidentiality.

Skills

Counselling skills

Tech proficiency

Communication skills

Counselling experience

Tools

Microsoft Office

Microsoft Teams

Job description

Optum is seeking an On-site EAP Consultant to deliver professional workplace counseling services in Glasgow on a dedicated client basis with one on-site day per week.

You'll assess, refer, provide manager consultations, and lead on-site trainings while adhering to privacy and regulatory policies. Prior EAP experience and accreditation are required, with strong communication and organizational skills to manage multiple priorities.