Remote EAP Counsellor: Short-Term Therapy & Support

Workplace Options; Greater London; On-site; NOK 416,000 - 462,000; Full time

Benefits offered by this job

Gym reimbursement

Transport reimbursement

Tuition reimbursement

Permanent health insurance

Life insurance

Clinical supervision

CPD training reimbursement

EAP benefits

Job summary

Workplace Options is hiring an EAP Counsellor to provide telephonic, video, chat and email support from a remote UK location. You’ll deliver short‑term counselling, assess risk, and connect clients with appropriate resources while upholding confidentiality and ethical practice.

Shifts are Mon–Fri 2:30pm–11pm GMT/BST and Tue–Sat 3:30pm–12:00am GMT/BST, 40 hours weekly. Salary is £33,000–£36,600 gross per year with competitive benefits.

Qualifications

• Level 4 counselling qualification and regulatory registration required.
• Experience with short-term modalities (Solution-Focused, CBT, Mindfulness, Integrative, Systemic).
• Ability to support global clients, culturally sensitive and flexible.
• Experience in crisis intervention and supporting high-risk clients beneficial.
• Proficient in telephonic, video, email, text and live chat communication.

Responsibilities

• Provide single session telephonic and videocounselling, in-the-moment support and crisis telephonic management in a supportive, ethical and professional manner while maintaining client-confidentiality.
• Assess clients thoroughly to ensure appropriateness for short‑term counselling.
• Assess and manage high risk calls and work closely with individuals at risk.
• Appropriately refer clients to external resources or within WPO as part of our holistic approach.
• Maintain clear clinical and task‑oriented documentation in case management system.
• Deliver comprehensive administrative support, acting as a key point of contact to assist clients and providers with service‑related enquiries and issue resolution.
• Any additional tasks pertinent to the position, as deemed appropriate by management.

Skills

Solution-Focused

CBT

Mindfulness

Integrative

Systemic counselling

Telephonic counselling

Education

Level 4 Diploma in Counselling

Job description

Workplace Options is hiring an EAP Counsellor to provide telephonic, video, chat and email support from a remote UK location. You’ll deliver short‑term counselling, assess risk, and connect clients with appropriate resources while upholding confidentiality and ethical practice.

Shifts are Mon–Fri 2:30pm–11pm GMT/BST and Tue–Sat 3:30pm–12:00am GMT/BST, 40 hours weekly. Salary is £33,000–£36,600 gross per year with competitive benefits.