OMU Hub Manager: Lead Offender Management & Rehabilitation

Serco Limited; Leicester; Sur place; GBP 38 000 - 42 000; Plein temps

Avantages offerts par ce poste

23 days’ holiday

Pension scheme (up to 6%)

Internal courses & qualifications

Employee Assistance Programme

Retail discounts

Volunteer day

Résumé du poste

Serco Limited in Leicester is seeking an OMU Hub Manager to lead the Offender Management Unit across the custodial journey, ensuring safe, compliant offender management processes and effective multi-agency collaboration to support rehabilitation and public protection.

You will oversee sentence planning, categorisation, parole and release planning, while coaching Prison Offender Managers and Case Administration colleagues to achieve high quality services and performance targets.

Qualifications

• Proven management or supervisory experience within a busy operational or administrative environment.
• Strong people leadership skills with the ability to motivate, support and develop diverse teams.
• Excellent communication and stakeholder management skills, both written and verbal.
• Ability to prioritise workloads, manage competing deadlines and make informed decisions in a fast-paced environment.
• Strong IT skills and experience producing reports, monitoring performance and maintaining accurate records.
• Experience within offender management, criminal justice, custodial services or a prison environment would be advantageous.

Responsabilités

• Lead and develop Offender Management Unit colleagues to deliver high-quality services in line with prison policies, procedures and contractual requirements.
• Manage the operational delivery of offender management processes, including sentence planning, categorisation, parole, release planning and public protection activities.
• Provide effective line management, coaching and support to Prison Offender Managers and Case Administration colleagues.
• Monitor performance against key targets, identify risks and implement solutions to ensure service excellence and compliance.
• Build strong working relationships with internal departments and external agencies to support effective offender management and public safety.
• Produce accurate reports, management information and month-end data, while supporting continuous improvement and innovation across the department.

Connaissances

Proven management experience

People leadership

Communication skills

Stakeholder management

IT skills

Prioritisation

Description du poste

Serco Limited in Leicester is seeking an OMU Hub Manager to lead the Offender Management Unit across the custodial journey, ensuring safe, compliant offender management processes and effective multi-agency collaboration to support rehabilitation and public protection.

You will oversee sentence planning, categorisation, parole and release planning, while coaching Prison Offender Managers and Case Administration colleagues to achieve high quality services and performance targets.