Office Receptionist

Wmjobs; Alcester; On-site; GBP 21,000 - 25,000; Full time

Job summary

Bidford on Avon Primary School is seeking a friendly, organized School Receptionist to join our welcoming team. The role covers front-of-house duties, directing enquiries and supporting pupil records, with a focus on confidential data handling and professional communication.

We expect 35 hours per week, Monday to Friday, 8:30am–4:00pm, and a positive, proactive approach in a busy school environment. Prior school experience is advantageous.

Qualifications

• Previous experience in a receptionist, front-of-house or administrative role.
• School experience is desirable.
• Excellent verbal and written communication skills.
• Professional, welcoming and approachable manner.
• Strong organisational skills and ability to prioritise workload.
• Proficient in Microsoft Office and general IT systems.
• Accurate data entry and record-keeping.
• Experience handling confidential information with discretion.
• Strong telephone etiquette and customer service skills.
• Ability to work independently and as part of a team.
• Understanding of safeguarding procedures (training can be provided).

Responsibilities

• Managing the main reception area and welcoming visitors.
• Answering telephone and email enquiries.
• Supporting attendance and pupil records.
• Assisting with general administrative tasks.
• Maintaining accurate records and safeguarding procedures.

Skills

Verbal communication

Written communication

Organisational skills

IT proficiency

Data entry accuracy

Teamwork

Customer service

Telephone etiquette

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Job vacancy: Office Receptionist
School Name: Bidford on Avon Primary School
Contact – Permanent
Salary – Band C
Working Hours – Monday- Friday 8.30am – 4pm (30-minute lunch)

About Us & The Role
Bidford on Avon C of E Primary School is seeking to appoint a friendly, professional and highly organised School Receptionist to join our welcoming team. This is a key front-of-house role, providing a warm and positive first impression to pupils, parents, staff and visitors.
We are looking for a motivated and enthusiastic individual to work 35 hours per week.
The successful candidate will need to demonstrate excellent communication and interpersonal skills, a calm and approachable manner, and the ability to manage a busy reception area efficiently. Strong administrative and organisational skills are essential, along with confidence in using IT systems and handling confidential information sensitively.
Responsibilities will include:

• Managing the main reception area and welcoming visitors


• Answering telephone and email enquiries


• Supporting attendance and pupil records


• Assisting with general administrative tasks


• Maintaining accurate records and ensuring safeguarding procedures are followed

Previous experience working in a school office or similar administrative environment would be an advantage (please include details in your application).
You will join a supportive team and have the opportunity to develop professionally in a rewarding school environment. We warmly encourage prospective applicants to visit the school and speak with staff.

Key Requirements

• Previous experience in a receptionist, front of house, or administrative role (school experience desirable)


• Excellent verbal and written communication skills


• Professional, welcoming and approachable manner


• Strong organisational skills with the ability to prioritise workload


• Ability to remain calm and efficient in a busy school environment


• Proficiency in Microsoft Office (Word, Excel, Outlook) and general IT systems


• Accurate data entry and record-keeping skills


• Experience handing confidential information with discretion


• Strong telephone etiquette and customer service skills


• Ability to work independently and as part of a team


• Understanding of safeguarding and child protection procedures (training can be provided)

Recruitment Process

The deadline for applicants for this role is 14th October 2026. Interviews will be held on 20th October 2026.
This school is committed to safeguarding and promoting the welfare of children and young people as required under the Education Act 2002 and expects all staff and volunteers to share this commitment:

• To ensure awareness of school policy and procedures re: Child Protection and Safeguarding.


• To become aware of the signs and symptoms of abuse by attending relevant courses, staff meetings and INSET.


• To follow school policy and report all causes for concern to the DSL.


• To ensure the safety of all pupils in the school learning environment both indoor and outdoor.


• To know that Safeguarding is the responsibility of all staff.

This post is subject to an enhanced DBS disclosure.