Office Operations Lead: Front Desk & Facilities

Herrington Carmichael LLP; Farnborough; On-site; GBP 38,000 - 52,000; Full time

Benefits offered by this job

Competitive salary based on experience

Private Medical Insurance

Free car parking

Pension and enhanced family leave

25 days holiday + Christmas closure

Perkbox benefits

Job summary

Herrington Carmichael Ltd is seeking an Office Operations Team Lead to drive the smooth running of our office, leading the Office Assistants and Reception team to deliver a first-class client experience.

You will coordinate facilities, events, hospitality and health & safety, while managing procurement and space planning in collaboration with IT and Resourcing teams. A proactive, service-focused leader is essential in this busy professional environment.

Qualifications

• Experience leading office operations or reception teams
• Strong organisational and people-management skills
• Knowledge of health & safety and data protection standards
• Excellent client-facing service and hospitality mindset

Responsibilities

• Lead and develop the Office Assistants and Reception team to maintain high performance and a positive culture
• Oversee front-of-house operations and ensure meeting rooms and communal areas are presented impeccably
• Coordinate client hospitality, events and catering to deliver a polished service experience
• Manage procurement of office supplies, furniture, services and consumables
• Support building safety, first aid, fire safety processes and compliance
• Liaise with contractors for cleaning and facilities issues to minimise disruption
• Assist with desk planning, office moves and space optimisation with IT and Resourcing teams
• Ensure operations align with firm's standards, data protection and professional regulations

Job description

Herrington Carmichael Ltd is seeking an Office Operations Team Lead to drive the smooth running of our office, leading the Office Assistants and Reception team to deliver a first-class client experience.

You will coordinate facilities, events, hospitality and health & safety, while managing procurement and space planning in collaboration with IT and Resourcing teams. A proactive, service-focused leader is essential in this busy professional environment.