Office Operations & Facilities Coordinator

Buzzacott LLP; City of Westminster; On-site; GBP 24,000 - 29,000; Full time

Job summary

Buzzacott LLP in London is looking for a proactive Workplace Services Assistant to support a c.600‑strong office community by managing facilities, services, and supplier relationships to keep the workplace safe, efficient, and welcoming.

You will be one of three core team members, sharing duties on a rotating basis, handling mail, deliveries, room readiness, table setups, and coordinating with contractors for site inductions and planned works.

Qualifications

• Excellent organisation and multi-tasking abilities expected in a fast-paced office.
• Professional written and verbal communication with colleagues and visitors.

Responsibilities

• Support the team in managing facilities and projects.
• Managing tickets via the ticketing system and coordinating actions.
• Overseeing office maintenance and repairs; learning about building systems and MEP aspects.
• Incorporate health & safety into daily tasks and carry out weekly checks.
• Morning floor walks to identify issues, resolving minor items, and raising tickets as needed.
• Coordinate with contractors for site inductions and planned/reactive works.
• Maintain professional relationships with internal colleagues and external suppliers.
• Support archiving and GDPR-compliant records management.
• Prepare meeting rooms and event spaces with required equipment and setup.
• Handle mail and deliveries, sign for parcels, and manage franking and international post.
• Keep mailroom organized and maintain consumable accounts for franking machine.
• Eager to learn and grow in operational role with exposure to communications and environmental initiatives.

Skills

Excellent organisation

Strong communication

Attention to detail

Professional phone manner

Outlook, Word, Excel

Office environment experience

Health & Safety awareness

Tools

Outlook

Word

Excel (intermediate)

Job description

Buzzacott LLP in London is looking for a proactive Workplace Services Assistant to support a c.600‑strong office community by managing facilities, services, and supplier relationships to keep the workplace safe, efficient, and welcoming.

You will be one of three core team members, sharing duties on a rotating basis, handling mail, deliveries, room readiness, table setups, and coordinating with contractors for site inductions and planned works.