Facilities Helpdesk & Office Operations Assistant

www.law-choice.com - Jobboard; Greater London; On-site; GBP 26,000 - 38,000; Full time

Job summary

Law Choice is seeking a London-based Facilities Helpdesk Administrator to support day-to-day office operations, handle Helpdesk enquiries, and assist the Facilities Manager on projects. This 5-day office-based role involves coordinating contractors, maintaining logs, and ensuring safety compliance.

You will liaise with on-site M&E engineers, suppliers, and staff to resolve faults and coordinate resources, while keeping filing and permit-to-work processes up to date.

Responsibilities

• Respond to Facilities Helpdesk enquiries via email, Teams, and calls.
• Daily upkeep of Helpdesk inbox, log, and filing systems.
• Be main contact for London staff on faults, spills and leaks; coordinate resources.
• Liaise with contractors and suppliers across FM services.
• Coordinate with on-site M&E engineers and subcontractors.
• Ensure permits to work and safety procedures are followed.

Job description

Law Choice is seeking a London-based Facilities Helpdesk Administrator to support day-to-day office operations, handle Helpdesk enquiries, and assist the Facilities Manager on projects. This 5-day office-based role involves coordinating contractors, maintaining logs, and ensuring safety compliance.

You will liaise with on-site M&E engineers, suppliers, and staff to resolve faults and coordinate resources, while keeping filing and permit-to-work processes up to date.