Office Manager (f/m/d)

Zeal Network; Norwich; Vor Ort; GBP 28.000 - 36.000; Vollzeit

Benefits dieser Stelle

Pension scheme with employer matching

25 days annual leave

Enhanced sick pay after probation

Employee Assistance Programme

Zusammenfassung

ZEAL Network is seeking an Office & Operations Assistant for our Norwich office. You will be the central point for employee wellbeing, handle front-line inquiries, and coordinate with suppliers and partners. The role includes managing meeting rooms, events, onboarding/offboarding, and daily office operations.

Fluent German and English are required, with strong MS Office skills and a service-oriented mindset. In-office work with chance to shape a dynamic e-commerce team.

Qualifikationen

• Relevant experience in office management, hospitality or service-oriented role.
• Strong organizational and coordination skills with ability to multitask.
• Friendly, professional and service-oriented communication.

Aufgaben

• Act as main contact for all employees and foster a pleasant working atmosphere.
• Manage central phone line with a friendly, professional demeanor.
• Greet guests and coordinate interactions with external partners (suppliers, cleaners, etc.).
• Oversee common areas and place orders for fruit, drinks, supplies, catering, lunch.
• Prepare and organise meeting rooms for internal and external meetings.
• Assist with hosting external guests and visitors.
• Support onboarding and offboarding processes for staff.
• Manage employee birthday/anniversary vouchers and benefits.
• Assist with planning company-wide events and workshops and liaise with teams/management.
• Support travel tool management and travel bookings.
• Assist with general office administration and day-to-day operations.

Kenntnisse

Office management experience

Organizational skills

Communication skills

MS Office (Word, Excel, PowerPoint)

German and English fluency

Hands-on mentality

Ausbildung

Commercial training

Tools

MS Office

Jobbeschreibung

ZEAL Network SE is a leading international provider of online lottery and prize draw products, operating for over 20 years with brands like LOTTO24 and Tipp24. As Germany’s largest digital lottery operator and a trusted partner of Spain’s ONCE, we are passionate about creating exciting and innovative ways for people to win.
7days Performance is one of the newest brands to join the ZEAL Group and a well-established name in the UK prize competition market. The brand gives customers the chance to win high-value prizes, with a strong focus on performance and luxury cars, alongside cash and other exciting prizes.

Now part of ZEAL, 7days Performance is entering an exciting new chapter, combining its strong UK brand and community with ZEAL’s experience, technology and ambition for growth. It’s an exciting time to join the team and play a part in shaping what comes next for the brand.

Location: Norwich-based, with in-office presence

Your tasks:

• You are the contact person for all employees and ensure a pleasant working atmosphere and the well-being of our teams

• With your friendly and professional personality, you take care of our central phone line

• You take care of our guests and are the contact person for external partners (suppliers, service providers, cleaning staff, craftsmen, etc.)

• You are responsible for our common areas and the associated orders (fruit, drinks, office supplies, catering, lunch orders)

• You ensure meeting rooms are prepared and organized for internal and external meetings

• You support the coordination and hosting of external guests and visitors

• You support our teams with onboarding and offboarding

• You take care of birthdays, anniversaries, vouchers and other employee benefits

• You support the planning and organization of company-wide events, workshops and meetings and work closely with the teams and management

• You support travel tool management and travel bookings

• You assist with general office administration and ensure smooth day-to-day office operations

What you offer us:

• Relevant experience in office management, hospitality or a comparable service-oriented role

• Strong organizational and coordination skills with the ability to manage multiple tasks simultaneously

• Friendly, professional and service-oriented communication skills

• Very good MS Office skills (Word, Excel, PowerPoint) and affinity for IT systems/tools

• Fluent communication skills in German and English

• Hands-on mentality and proactive working style

• Nice to have: Successfully completed commercial training, experience in event organization

What we offer you:

• A modern, dynamic culture grounded in the success of a leading-edge e-commerce company.

• A talented team of ambitious, like-minded colleagues where your knowledge and ideas truly make an impact.

• Pension scheme with employer matching contributions of up to 7.5%.

• 25 days annual leave plus UK bank holidays.

• Enhanced sick pay after probation.

• Employee Assistance Programme with access to mental health support and 24/7 GP services.