UX Designer (f/m/d)

ZEAL Network SE; Norwich; Presencial; GBP 60.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Pension scheme with employer matching

25 days annual leave plus UK bank and

Descripción de la vacante

ZEAL Network SE is seeking an experienced Product Designer to own and continuously improve the end-to-end e-commerce experience for a fast-growing UK brand. You will craft engaging, user-centric journeys across web and app, translating user insights into measurable design outcomes.

Based in Norwich, you will collaborate with Product, Engineering and Research teams to define UX KPIs, develop design concepts and drive adoption through testing and iteration.

Formación

• 5+ years of experience in product design within a digital-first business.
• Strong portfolio demonstrating end-to-end ownership and measurable business impact.
• Experience designing and optimizing e-commerce experiences in fast-growing or scaling businesses.
• Expertise in responsive, mobile-first web and app design (iOS/Android).
• Strong UX/UI skills with high-quality deliverables across fidelity levels.
• Experience creating immersive storytelling experiences to drive engagement and conversion.
• Hands-on user research and usability testing with data-driven decision-making.
• Experience building and scaling design systems and design tooling.

Responsabilidades

• Own and optimize key customer journeys across web and app from discovery to onboarding, engagement and retention.
• Identify user needs, motivations and pain points to develop hypothesis-driven design solutions.
• Create intuitive, visually compelling experiences balancing user needs with business goals.
• Define and monitor UX KPIs using product data and research insights.
• Develop, visualize, prototype and communicate design concepts from ideas to implementation.
• Plan and conduct usability testing and iterate based on feedback and findings.
• Collaborate with Product, Engineering, Research and stakeholders to drive a human-centred design process.
• Promote UX best practices and design standards within the team and in ZEAL's UX Community of Practice.

Conocimientos

End-to-end UX design

User research

Usability testing

UX/UI design

Design systems

Stakeholder management

Communication

AI-assisted design

Descripción del empleo

ZEAL Network SE is a leading international provider of online lottery and prize draw products, operating for over 20 years with brands like LOTTO24 and Tipp24. As Germany’s largest digital lottery operator and a trusted partner of Spain’s ONCE, we are passionate about creating exciting and innovative ways for people to win.

7days Performance is one of the newest brands to join the ZEAL Group and a well-established name in the UK prize competition market. The brand gives customers the chance to win high-value prizes, with a strong focus on performance and luxury cars, alongside cash and other exciting prizes.

Now part of ZEAL, 7days Performance is entering an exciting new chapter, combining its strong UK brand and community with ZEAL’s experience, technology and ambition for growth. It’s an exciting time to join the team and play a part in shaping what comes next for the brand.

Location:

Norwich-based, in office Monday - Friday (9am - 5pm)

The Role

Own and continuously improve the end-to-end e-commerce experience of a new business, creating seamless, engaging and user-centric journeys across all digital touchpoints. Deeply understand customer needs and motivations, translate insights into impactful design solutions and drive measurable improvements in user experience and business performance.

Your responsibilities

• Own and optimize key customer journeys across web and app, from discovery and purchase through to onboarding, engagement and retention.
• Understand user needs, motivations and pain points to identify opportunities and develop hypothesis-driven design solutions.
• Create intuitive, engaging and visually compelling experiences that balance customer needs with business goals.
• Define and monitor relevant UX KPIs, using product data, customer insights and research to continuously improve the experience.
• Develop, visualize, prototype and communicate design concepts, from early ideas through to final implementation.
• Plan and conduct usability testing, validate design hypotheses and iterate based on customer feedback and research findings.
• Collaborate closely with Product, Engineering, Research and other stakeholders to drive a human-centred design process.
• Shape and promote UX best practices, design standards and processes within the team and ZEAL's UX Community of Practice.

What You Offer Us

• 5+ years of experience in product design within a digital-first business, with a strong portfolio demonstrating end-to-end ownership and measurable business impact.
• Strong experience designing and optimizing e-commerce experiences, ideally within a fast-growing or scaling business.
• Expertise in responsive, mobile-first web and app design, ideally including native iOS and Android applications.
• Strong UX and UI skills, with the ability to create high-quality designs, wireframes and prototypes across different levels of fidelity.
• Experience creating immersive storytelling experiences and compelling visual narratives that drive customer engagement and conversion.
• Hands-on experience conducting user research and usability testing, with strong analytical skills to translate data and insights into design decisions.
• Experience building, maintaining and scaling design systems, with a deep understanding of UX/UI principles, methodologies and best practices.
• Familiarity with AI-assisted design and prototyping tools to accelerate ideation, experimentation and validation.
• Excellent communication and stakeholder management skills, with the ability to advocate for users, challenge assumptions and guide cross-functional teams through the design process.

What We Offer You

• A modern, dynamic culture grounded in the success of a leading-edge e-commerce company.
• A talented team of ambitious, like-minded colleagues where your knowledge and ideas truly make an impact.
• Pension scheme with employer matching contributions of up to 7.5%.
• 25 days annual leave plus UK bank holidays.
• Enhanced sick pay after probation.
• Employee Assistance Programme with access to mental health support and 24/7 GP services.