Office Experience & Operations Lead

Zeal Network; Norwich; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Pension scheme with employer matching

25 days annual leave

Enhanced sick pay after probation

Employee Assistance Programme

Job summary

ZEAL Network is seeking an Office & Operations Assistant for our Norwich office. You will be the central point for employee wellbeing, handle front-line inquiries, and coordinate with suppliers and partners. The role includes managing meeting rooms, events, onboarding/offboarding, and daily office operations.

Fluent German and English are required, with strong MS Office skills and a service-oriented mindset. In-office work with chance to shape a dynamic e-commerce team.

Qualifications

• Relevant experience in office management, hospitality or service-oriented role.
• Strong organizational and coordination skills with ability to multitask.
• Friendly, professional and service-oriented communication.

Responsibilities

• Act as main contact for all employees and foster a pleasant working atmosphere.
• Manage central phone line with a friendly, professional demeanor.
• Greet guests and coordinate interactions with external partners (suppliers, cleaners, etc.).
• Oversee common areas and place orders for fruit, drinks, supplies, catering, lunch.
• Prepare and organise meeting rooms for internal and external meetings.
• Assist with hosting external guests and visitors.
• Support onboarding and offboarding processes for staff.
• Manage employee birthday/anniversary vouchers and benefits.
• Assist with planning company-wide events and workshops and liaise with teams/management.
• Support travel tool management and travel bookings.
• Assist with general office administration and day-to-day operations.

Skills

Office management experience

Organizational skills

Communication skills

MS Office (Word, Excel, PowerPoint)

German and English fluency

Hands-on mentality

Education

Commercial training

Tools

MS Office

Job description

ZEAL Network is seeking an Office & Operations Assistant for our Norwich office. You will be the central point for employee wellbeing, handle front-line inquiries, and coordinate with suppliers and partners. The role includes managing meeting rooms, events, onboarding/offboarding, and daily office operations.

Fluent German and English are required, with strong MS Office skills and a service-oriented mindset. In-office work with chance to shape a dynamic e-commerce team.