Guest Experience Host & Office Concierge

CBRE Group, Inc.; Greater London; On-site; GBP 25,000 - 35,000; Full time

Job summary

CBRE Global Workplace Solutions is recruiting a Workplace Experience Host to join the team in Paddington. This role is the first point of contact for employees and visitors, delivering a welcoming, professional reception and providing administrative support across facilities services.

The ideal candidate has 1–2 years of front desk or hospitality experience, strong communication skills, and a proactive approach to coordinating meetings, visitor management, and site operations in a busy corporate

Qualifications

• 1–2 years related experience (Front Desk, Concierge, Hospitality, Room Management, or Customer Service) preferred.
• Advanced communication skills with the ability to effectively present information to an internal department and/or large groups of employees.
• Experience in facilities management and/or dealing with suppliers and contractors is beneficial.
• Ability to solve problems and deal with a variety of options in complex situations.

Responsibilities

• Greets employees and visitors; manages reception duties and passes on messages.
• Coordinates setup of meeting rooms and hospitality bookings; organises catering and equipment.
• Provides diary management and planning support; supports event and desk-related services.
• Responds to community requests and safety concerns; ensures a neat reception area and smooth operations.

Skills

Front Desk

Hospitality

Customer Service

Communication

Job description

CBRE Global Workplace Solutions is recruiting a Workplace Experience Host to join the team in Paddington. This role is the first point of contact for employees and visitors, delivering a welcoming, professional reception and providing administrative support across facilities services.

The ideal candidate has 1–2 years of front desk or hospitality experience, strong communication skills, and a proactive approach to coordinating meetings, visitor management, and site operations in a busy corporate