Office Experience Host — Facilities & Visitor Concierge

WSH Group; Birmingham; On-site; GBP 26,000 - 31,000; Full time

Benefits offered by this job

Holiday entitlement

Pension contributions

Life insurance

Enhanced annual leave

Recommend a Friend bonus scheme

Thank you vouchers

24-hour helpline for employees

Choices discounts platform

Training Academy

Job summary

Portico is recruiting a Workplace Host for the Birmingham offices to support colleagues and visitors, working with the facilities team to maintain a high standard of the office environment.

The role focuses on hosting, communications, and helping with social initiatives, with 40 hours per week and shifts between 6am and 6pm, Monday to Friday. Previous customer service or facilities experience is essential for success in this vibrant environment.

Qualifications

• Excellent communication skills and attention to detail.
• Previous experience in customer service or facilities roles is essential.
• Able to engage with others to create rapport and handle multiple requests.

Responsibilities

• Maintaining the office environment to a high standard
• Raising property jobs
• Hosting visitors
• Preparing building communications
• Updating signage
• Replenishing consumables
• Answering client queries and actioning feedback
• Helping with social and charitable initiatives

Skills

Communication skills

Attention to detail

Job description

Portico is recruiting a Workplace Host for the Birmingham offices to support colleagues and visitors, working with the facilities team to maintain a high standard of the office environment.

The role focuses on hosting, communications, and helping with social initiatives, with 40 hours per week and shifts between 6am and 6pm, Monday to Friday. Previous customer service or facilities experience is essential for success in this vibrant environment.