Experienced Workplace Host & Reception Lead

Cushman & Wakefield; Birmingham; On-site; GBP 19,000 - 26,000; Full time

Job summary

Cushman & Wakefield is seeking a Workplace Host in Birmingham to deliver a seamless front-of-house experience. You will meet and greet visitors, manage reception duties and support meetings and events, ensuring rooms are prepared and supplies are stocked.

The role requires strong customer service, initiative, and excellent communication with clients and teams on site. This on-site position emphasizes professionalism, adherence to health and safety policies, and proactive collaboration with

Qualifications

• Experience in customer service and a proactive approach.
• Ability to liaise with clients and maintain a professional reception.
• Willingness to work on-site and manage front-of-house duties.

Responsibilities

• Provide a welcoming and professional customer experience at reception.
• Meet and greet visitors and ensure sign-in in line with building procedures.
• Manage meeting room bookings, setup, catering, and related requests.
• Coordinate with events team and external contractors to support site activities.
• Log building faults and act as main helpdesk contact for FM services.

Job description

Cushman & Wakefield is seeking a Workplace Host in Birmingham to deliver a seamless front-of-house experience. You will meet and greet visitors, manage reception duties and support meetings and events, ensuring rooms are prepared and supplies are stocked.

The role requires strong customer service, initiative, and excellent communication with clients and teams on site. This on-site position emphasizes professionalism, adherence to health and safety policies, and proactive collaboration with