Room Attendant

PPHE Hotel Group; Greater London; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Heavily discounted hotel rates

Two wellness days + 30 days holiday

F&B discounts

Free meals two per day

Wagestream access

Recommend a friend £750

Vitality at work gym discounts

Ride to Work scheme

Employee assistance programme

Rota two weeks in advance

Staff parties and events

Job summary

Park Plaza is seeking a Room Attendant in London to keep guest rooms and public areas pristine. You will earn a base hourly rate with productivity targets, rising bonuses when targets are met and additional incentives for checking rooms independently.

The role offers a structured team environment, training support, and opportunities to advance within the Park Plaza hotels network.

Qualifications

• Be responsible for cleaning our guests’ rooms at a high standard.
• Have a passion for cleanliness and an eye for detail.
• Work and multi-task in a fast-paced environment.
• Listen to the needs of guests and other team members and adapt to meet them.
• Have a courteous and professional attitude with guests and team members.

Responsibilities

• Clean guest rooms to a high standard.
• Maintain public areas to Park Plaza standards.
• Respond promptly to guest needs and requests.

Skills

Attention to detail

Efficient multitasking

Professional attitude

Job description

At Park Plaza, authenticity is at the heart of everything we do. Our housekeeping team allows us to take pride in our appearance. Whether it is our guest’s rooms or public areas, they keep everything clean and pristine. Join us as aRoom Attendantand we will give you the training and support to succeed.

As ourRoom Attendant, you will receive:

Salary: From £12.71per hour, rising to £14.02when productivity targets are met. Earn up to £15.02per hour when you are trained to check your own rooms.

Additional productivity bonus: Earn £10 for every room cleaned above your daily target.

• Heavily discounted hotel rates (extends to the Radisson Hotel Group and family & friends)
• Two wellness days per year, meaning all team members start with 30 days of holiday per year – including bank holidays, increasing with years of service!
• F&B discounts at our restaurants and bars (for your whole party)
• Two free meals per day - including days off if you wish tocome in!
• Access to 40% of your pay before payday through Wagestream
• Recommend a friend scheme – up to £750!
• Vitality at work scheme with great gym discounts & more
• Ride to Work scheme & free cycling lessons.
• 24/7 employee assistance programme
• Rota given 2 weeks in advance.
• Departmental productivity & service incentive scheme
• Benefit Hub – Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas.
• Free dry cleaning for work uniform
• Annual Staff parties and events

The ideal candidate for the Room Attendant role will:

• Be responsible for cleaning our guests’ rooms at a high standard.
• Have a passion for cleanliness and an eye for detail.
• Work and multi-task in a fast-paced environment.
• Listen to the needs of guests and other team members and adapt to meet them.
• Have a courteous and professional attitude with guests and team members.
• Share our values: Trust, Respect, Teamwork, Enthusiasm, Commitment & Care.

Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities which are perfectly complemented by award-winning restaurants and bars.