Office Centre Manager

Found Consultancy; Forest Hall; On-site; GBP 26,000 - 35,000; Full time

Job summary

Found Consultancy is recruiting an Office Centre Manager for a Newcastle location. The role oversees day-to-day admin, customer service and facilities to ensure smooth operation of a shared office environment. 12-month contract, full-time hours, with a salary around £30k and a benefits package.

The ideal candidate will lead a team, maintain high standards of service, and manage client-facing duties while ensuring health and safety compliance and proactive contractor coordination.

Qualifications

• Strong team management capability and leadership experience.
• Excellent attention to detail and methodical approach to tasks.
• Good problem-solving skills with proactive solutions.
• Clear communication with stakeholders and client-facing demeanor.

Responsibilities

• Function as the point of contact for running the office centre.
• Organise day-to-day office operations and facilities management.
• Respond to customer inquiries and resolve complaints promptly.
• Manage meeting rooms and coordinate with cleaning contractors.
• Ensure safety compliance and liaise with service providers.
• Deliver high-quality service for staff and visitors.

Skills

Team management

Attention to detail

Problem solving

Communication skills

Job description

Office Centre Manager

£30,000k plus excellent benefits

12 months contract - Full time permanent

Monday to Friday normal business hours

Location: Quorum Business Park, Newcastle, free parking

Immediate ASAP hire

Our client is a market leading shared office organisation and this is an excellent opportunity to join in an Office Centre Manager Role. You will oversee the day-to-day administrative activities, customer service and tasks to facilitate smooth running of the shared office facility.

Key Areas: -

• facilities Management
• Customer Service, meetings, reception
• Organising events / tenant networking / business coordination
• Health and safety compliance, contractor management, Fire safety
• Being self-motivated, solutions focused and a credible, first-class communicator

Responsibilities

• Function as the point of contact for all activities pertaining to running an office.
• Organise day-to-day office operations.
• Respond to customer enquiries and complaints.
• Manage/set up meeting rooms for visitors, as required.
• Ensure cleaning contractors meet all requirements.
• Deliver an efficient and effective service for staff and visitors, providing excellent customer/employee/visitor experience.
• Ensure all relevant facilities within the remit of the offices are well maintained and can stand up to internal & external audits.
• Ensure all statutory and/or planned maintenance is up to date; arrange any repairs/remedial works in prompt order.
• Ensure service providers and contractors meet all requirements, including following safety requirements.

Ideal Experience Required:

• Strong team manager
• Excellent attention to detail & Strong problem-solving skills
• Excellent communication & stakeholder management + Client facing skills