Office Centre Manager | Facilities & Client Experience Lead

Found Consultancy; Forest Hall; On-site; GBP 26,000 - 35,000; Full time

Job summary

Found Consultancy is recruiting an Office Centre Manager for a Newcastle location. The role oversees day-to-day admin, customer service and facilities to ensure smooth operation of a shared office environment. 12-month contract, full-time hours, with a salary around £30k and a benefits package.

The ideal candidate will lead a team, maintain high standards of service, and manage client-facing duties while ensuring health and safety compliance and proactive contractor coordination.

Qualifications

• Strong team management capability and leadership experience.
• Excellent attention to detail and methodical approach to tasks.
• Good problem-solving skills with proactive solutions.
• Clear communication with stakeholders and client-facing demeanor.

Responsibilities

• Function as the point of contact for running the office centre.
• Organise day-to-day office operations and facilities management.
• Respond to customer inquiries and resolve complaints promptly.
• Manage meeting rooms and coordinate with cleaning contractors.
• Ensure safety compliance and liaise with service providers.
• Deliver high-quality service for staff and visitors.

Skills

Team management

Attention to detail

Problem solving

Communication skills

Job description

Found Consultancy is recruiting an Office Centre Manager for a Newcastle location. The role oversees day-to-day admin, customer service and facilities to ensure smooth operation of a shared office environment. 12-month contract, full-time hours, with a salary around £30k and a benefits package.

The ideal candidate will lead a team, maintain high standards of service, and manage client-facing duties while ensuring health and safety compliance and proactive contractor coordination.