Office & Business Operations Specialist

Confidential; Enfield; On-site; GBP 30,000 - 37,000; Full time

Job summary

Confidential is seeking a Business Support & Office Coordinator to provide essential business support across the organisation, combining office coordination with maintaining shared documents, preparing reports, and supporting client requirements and audits.

Based in Edmonton, this role offers a structured environment with standard hours, probation, and opportunities to improve systems and processes, reporting to the Business/Service Delivery Manager.

Qualifications

• Experience in business support, office coordination or a similarly varied role.
• Advanced proficiency in Microsoft Word, Outlook, Teams, and Excel, with the ability to develop professional documents, organise shared information systems, and create and analyse spreadsheets using formulas, lookups, and pivot tables.
• Strong organisational and communication skills, with the ability to work across departments and manage competing priorities.
• Good attention to detail and confidence preparing professional documents.
• A proactive, dependable approach, with the ability to use initiative and follow tasks through to completion.
• Experience with document management, questionnaires or audit preparation would be beneficial.

Responsibilities

• Provide business support to managers and teams, preparing correspondence, meeting documents, and business updates, and following up agreed actions.
• Set up and maintain shared drives and Microsoft Teams folders, using clear filing structures, templates, and version control.
• Complete client and supplier questionnaires, gathering responses and supporting documents from the relevant departments.
• Prepare documents for internal and external audits, helping keep company policies, certificates, and records up to date.
• Create and maintain business reports, spreadsheets, and trackers, using Excel to check accuracy, review information and highlight trends or discrepancies.
• Support improvements to business processes and help colleagues adopt consistent ways of working.
• Cover reception, welcome visitors, answer incoming calls and direct enquiries to the appropriate person.
• Monitor and order stationery and office supplies.
• Coordinate meeting room bookings, prepare rooms and arrange refreshments, ensuring rooms are presentable and ready for use.
• Handle confidential information with discretion.

Skills

MS Office

Excel advanced

Organisational skills

Communication skills

Attention to detail

Audit prep

Job description

Confidential is seeking a Business Support & Office Coordinator to provide essential business support across the organisation, combining office coordination with maintaining shared documents, preparing reports, and supporting client requirements and audits.

Based in Edmonton, this role offers a structured environment with standard hours, probation, and opportunities to improve systems and processes, reporting to the Business/Service Delivery Manager.