People & Operations Coordinator | Exec Support & HR Ops

Confidential; Bury St Edmunds; On-site; GBP 35,000 - 40,000; Full time

Job summary

Confidential is seeking a proactive People and Operations Coordinator near Bury St Edmunds. You will provide high-level support to the senior leadership team, combining executive assistance, people operations and business administration to drive structure and efficiency.

Working closely with the MD, HR Manager and Leadership Team, you will manage diaries, onboarding, payroll tasks, HR records and office operations, while delivering continuous improvement through streamlined processes and

Qualifications

• Experience in a business support, administration, coordination or executive assistant role.
• Excellent organisational and planning skills.
• Strong Microsoft 365 skills (Outlook, Excel, Teams, PowerPoint).
• High levels of digital literacy and confidence across multiple systems.
• Excellent written and verbal communication skills.
• Strong attention to detail and accuracy.
• Ability to handle confidential information appropriately.
• A proactive, solutions-focused approach.

Responsibilities

• Provide high-level executive support to the Managing Director and Leadership Team, acting as a trusted partner.
• Manage complex diaries, schedules, meetings and competing priorities.
• Coordinate leadership meetings, agendas, minutes, action logs and follow-up activities.
• Prepare professional reports, presentations, correspondence and meeting materials.
• Support company-wide communications.
• Prepare employment contracts, offer letters and employee correspondence.
• Maintain accurate employee records, HR systems and personnel documentation.
• Coordinate onboarding, inductions, probation processes and lifecycle activities.
• Support managers with absence management and general people administration.
• Maintain training, compliance and people-related records.
• Coordinate recruitment administration and candidate communications.
• Produce HR reports, management information and people metrics.
• Support wellbeing, engagement and recognition initiatives.
• Prepare payroll information for submission to external payroll provider.
• Process payroll changes and staff updates.
• Manage payroll queries and expenses.
• Maintain payroll, expense and financial records.
• Create trackers, dashboards and management reports.
• Ensure data accuracy across systems.
• Identify opportunities to improve efficiency through technology and processes.
• Support implementation of new systems and tools.
• Oversee day-to-day office operations.
• Coordinate facilities management and contractor relationships.
• Manage office supplies and supplier relationships.
• Support Health & Safety administration and compliance.
• Organise employee events and wellbeing initiatives.
• Build relationships across teams to foster a positive workplace culture.
• Drive continuous improvement of business processes.

Skills

Organisational skills

Planning skills

Communication skills

Attention to detail

Discretion with confidential info

Proactive mindset

Tools

Microsoft 365

Outlook

Excel

Teams

PowerPoint

Job description

Confidential is seeking a proactive People and Operations Coordinator near Bury St Edmunds. You will provide high-level support to the senior leadership team, combining executive assistance, people operations and business administration to drive structure and efficiency.

Working closely with the MD, HR Manager and Leadership Team, you will manage diaries, onboarding, payroll tasks, HR records and office operations, while delivering continuous improvement through streamlined processes and