Office-Based Rostering Officer – Reablement Support

Leeds City Council; Leeds; On-site; GBP 30,000 - 32,000; Full time

Job summary

Leeds City Council is seeking a Business Support Officer (Rostering) to join the SkILs Reablement Service. You will work office-based at Tribeca House, Leeds, scheduling care visits and coordinating staff to meet assessed needs.

The role requires strong organisation, confidentiality and flexible, team-based working across a shift pattern.Salary is £29,542–£32,046 with enhancements; 37 hours per week.

Qualifications

• Experience of setting up and maintaining record systems (manual or computerised).
• Ability to pass information effectively between service users, carers and staff.
• Ability to organise and prioritise workloads to meet targets.

Responsibilities

• Arrange provision of SkILs Reablement Service to meet users' needs and process quotations.
• Compile weekly work programmes and match staff to users based on assessed needs.
• Adjust staff programmes for changes in needs or leave; optimise staff hours.
• Inform staff of needs, tasks, preferences and outcomes; communicate risks.
• Input data on CIS Financials, Excel, Rostering System; attend meetings with managers.
• Handle telephone enquiries and maintain rostering data and care records.

Skills

Decision making

Organisation

Confidentiality

Prioritisation

Flexibility

Tools

CIS Financials

Excel

Microsoft Office

Rostering System

Job description

Leeds City Council is seeking a Business Support Officer (Rostering) to join the SkILs Reablement Service. You will work office-based at Tribeca House, Leeds, scheduling care visits and coordinating staff to meet assessed needs.

The role requires strong organisation, confidentiality and flexible, team-based working across a shift pattern.Salary is £29,542–£32,046 with enhancements; 37 hours per week.