Office-Based Projects Coordinator | Customer & Subcontractor Ops

HR GO Recruitment; Weston-super-Mare; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

28 days holiday

Pension scheme

Free parking

Branded clothing

Team incentives

Team lunches and parties

Full training and progression

Friendly team environment and office狗

Job summary

HR GO Recruitment is seeking a Projects Coordinator for our Weston‑super‑Mare client. You will join the busy Projects team, handling day-to-day administration and coordinating with customers and subcontractors.

The Technical Project Coordinator will assist with technical queries and fault reports while you keep projects organized and on track. This in-person role operates Mon-Fri 9:00-17:00 with a starting salary of £25,877 plus bonus.

Qualifications

• Minimum 2 years' administrative experience.
• Confident, professional telephone manner and strong customer service skills.
• Ability to work with construction‑industry clients and multiple stakeholders.
• Strong IT skills and willingness to learn new software quickly.
• Excellent organisation, time management and ability to prioritise under pressure.
• Comfortable working in a dog‑friendly office.

Responsibilities

• Add new sales/jobs onto the live job portal and maintain accurate job records.
• Make initial contact with customers to gather required information and confirm next steps.
• Liaise with subcontractors/suppliers to book works, confirm availability and coordinate schedules.
• Provide excellent customer service by phone and email, chasing responses and keeping stakeholders updated.
• Log and triage initial fault reports and customer feedback.
• Support project budget tracking and generate reports for the team.
• Manage stock: ordering, packing and arranging deliveries to site/engineers.
• Process subcontractor invoices and maintain accurate admin records.
• Support subcontractor recruitment/coordination as required.

Skills

Administrative experience

Professional telephone manner

Customer service

Construction-industry clients

Strong IT skills

Organisation & time management

Dog-friendly office

Job description

HR GO Recruitment is seeking a Projects Coordinator for our Weston‑super‑Mare client. You will join the busy Projects team, handling day-to-day administration and coordinating with customers and subcontractors.

The Technical Project Coordinator will assist with technical queries and fault reports while you keep projects organized and on track. This in-person role operates Mon-Fri 9:00-17:00 with a starting salary of £25,877 plus bonus.