Office-Based Planner & Scheduler - Social Housing Repairs

ITS Property Maintenance; Ashton-under-Lyne; On-site; GBP 28,000 - 30,000; Full time

Job summary

ITS Property Maintenance is seeking an experienced Scheduler/Planner to support a social housing repairs contract team. This long-term role is office-based in the Chertsey area, with a 5pm finish and a Monday-to-Friday schedule.

You will plan and schedule internal trade operatives, liaise with tenants to arrange repairs, and maintain records and trackers. The role offers stability and a hands-on environment within a busy admin team.

Qualifications

• Previous administrative or office-based experience.
• Worked on Social Housing, Local Authority or FM repairs contracts in planning or scheduling.
• Strong working knowledge of Microsoft Office applications.
• Confidence updating spreadsheets and handling data entry.
• Excellent organisational skills with the ability to prioritise workloads.
• High attention to detail and accuracy.
• Clear verbal and written communication skills.

Responsibilities

• Planning, Scheduling duties organising internal trade operatives on booked repair appointments.
• Speak to tenants and home owners to book and arrange repairs.
• Manage the repair from booking to completion.
• Providing general administrative and clerical support.
• Maintaining trackers, logs and internal records.
• Entering data accurately and within required timeframes.
• Responding to queries from team members and the client.
• Preparing professional documentation and correspondence.
• Assisting the team in achieving deadlines and performance targets.

Skills

Administrative experience

Microsoft Office

Data entry

Organisational skills

Communication skills

Tools

Microsoft Excel

Job description

ITS Property Maintenance is seeking an experienced Scheduler/Planner to support a social housing repairs contract team. This long-term role is office-based in the Chertsey area, with a 5pm finish and a Monday-to-Friday schedule.

You will plan and schedule internal trade operatives, liaise with tenants to arrange repairs, and maintain records and trackers. The role offers stability and a hands-on environment within a busy admin team.