Office-Based Front Desk & Admin Assistant

We Manage Jobs(WMJobs); Oldbury; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Annual leave up to 28 days

Birthday day off

Pension scheme 21.6%

Service awards

Flexible working patterns

Job summary

Sandwell Children’s Trust in Oldbury is recruiting a Receptionist for 37 hours per week on a fixed-term contract to March 2028.

You will be the first point of contact with visitors and callers, handle room bookings, mail, and shared mailboxes, and support premises management including Health & Safety.

The role requires good communication, GCSE Maths and English, IT literacy with Microsoft Office, and the ability to work calmly under pressure. A DBS check is required.

Qualifications

• Previous experience of working in a busy office.
• Hold GCSE Maths & English or equivalent.
• You need to be IT literate with experience of using Microsoft Office packages.
• You must be able to work in a challenging environment and remain calm under pressure.
• Have good communication skills, both written and verbal and excellent telephone skills. Good organisational skills.
• Have the ability to prioritise workloads and competing priorities.
• Be able to work independently using your own initiative.

Responsibilities

• Be working as part of a team to provide first line contact with our children, young people and other visitors to the building.
• Be answering incoming telephone calls, directing callers to the appropriate departments, and taking accurate messages.
• The role will also involve room bookings, handling incoming and outgoing mail and managing shared mailboxes.
• You will also be responsible for premise management duties and supporting with the maintenance and Health & Safety aspects of the building.

Skills

Communication skills

Telephone skills

Organisational skills

IT literacy

Education

GCSE Maths & English

Tools

Microsoft Office

Job description

Sandwell Children’s Trust in Oldbury is recruiting a Receptionist for 37 hours per week on a fixed-term contract to March 2028.

You will be the first point of contact with visitors and callers, handle room bookings, mail, and shared mailboxes, and support premises management including Health & Safety.

The role requires good communication, GCSE Maths and English, IT literacy with Microsoft Office, and the ability to work calmly under pressure. A DBS check is required.