Office Assistant / Receptionist

TN United Kingdom; Epsom; On-site; GBP 20,000 - 25,000; Full time

Job summary

Une entreprise de services juridiques bien établie recherche un Office Assistant / Receptionist pour rejoindre son équipe dynamique. Le candidat idéal aura un bon niveau d'éducation, de l'expérience dans le service client, et un intérêt pour le secteur juridique. Ce rôle implique la gestion des opérations de bureau et le contact direct avec les clients, offrant une excellente opportunité de développement professionnel.

Benefits

Revue annuelle des salaires et programme de bonus

Couverture médicale privée

Assurance vie (4x salaire)

Congé parental amélioré

Programme Cycle to Work

Prêt de saison (sans intérêt)

Congé maladie payé

Programme d'assistance aux employés

Récompenses de long service

Événements sociaux d'équipe réguliers

Programme structuré d'apprentissage et de développement

Qualifications

• Expérience avec les clients (en personne et par téléphone).
• Compétences en communication et service client excellentes.
• Bonne maîtrise de l'informatique et des compétences téléphoniques.

Responsibilities

• Gérer tout le courrier entrant et sortant, les livraisons et les paiements des clients.
• Répondre aux appels entrants de manière professionnelle et efficace.
• Accueillir et aider les visiteurs et clients.

Skills

Communication

Service client

Gestion du temps

Travail en équipe

Proactivité

Education

GCSEs en Maths et Anglais (A*-C / 9-4) ou équivalent

Diplôme en droit (préféré)

Job description

Social network you want to login/join with:

Job Title: Office Assistant / Receptionist

About the Company

Our client is a leading legal services provider in the Southeast with a long-established reputation for quality and professionalism. The firm offers a comprehensive range of legal services to individuals, businesses, and other organisations, with a strong focus on client service, teamwork, and innovation.

They foster a supportive and inclusive workplace where personal and professional development are actively encouraged.

The Opportunity

This is a fantastic opportunity to join a professional and friendly team as an Office Assistant / Receptionist. You'll support smooth office operations through a range of administrative and reception duties, while acting as the first point of contact for clients and visitors.

This role is ideal for a bright and enthusiastic individual, preferably with a law degree, who is looking to gain experience in a legal environment.

Key Responsibilities

• Manage all incoming and outgoing post, deliveries, and client payments
• Maintain and update archiving systems; arrange file retrievals and collections
• Photocopy large volumes of documents for court bundles, ensuring accuracy and deadlines are met
• Monitor and replenish stationery supplies
• Run local errands as required
• General administrative support, including basic IT or typing tasks
• Answer incoming calls professionally and efficiently, taking and passing on accurate messages
• Greet and assist visitors and clients, ensuring a professional and welcoming reception area
• Copy ID documents in line with anti-money laundering requirements
• Keep the reception and meeting areas tidy and presentable
• Provide refreshments as needed
• Maintain a helpful, flexible, and team-focused approach

What You'll Need to Succeed

Required:

• GCSEs in Maths and English (A*-C / 9-4) or equivalent
• Experience dealing with clients (in person and by phone)
• Friendly, professional, and confident manner
• Excellent communication and customer service skills
• Well-presented, punctual, and reliable
• Proactive attitude with the ability to manage time and priorities
• Comfortable working under pressure and meeting deadlines
• Good IT literacy and telephone handling skills
• Ability to work independently and as part of a team

Preferred:

• It would be beneficial to be a graduate in law due to the future opportunities
• Experience working in a professional services or front-of-house setting

Our client offers a competitive benefits package including:

• Annual salary review and bonus scheme
• Private medical cover
• Life assurance (4x salary)
• Enhanced maternity/paternity/adoption/shared parental leave
• Cycle to Work scheme
• Season ticket loan (interest-free)
• Company sick pay
• Employee Assistance Programme
• Long service rewards
• Regular team social events
• Structured learning and development programme