Office Assistant/Receptionist suit a Law graduate

Carlton Recruitment; Epsom; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading company is seeking an Office Assistant/Receptionist to provide high-quality reception services. The role involves managing client interactions, handling mail, and maintaining a welcoming environment. Ideal candidates will have a Law degree or relevant GCSEs, with strong communication and client service skills.

Benefits

Private medical cover

Contributory pension

Life assurance

Social events

Qualifications

• GCSEs in Maths and English or a Law degree required.
• Experience in client interactions face-to-face or over the phone.
• Professional appearance and readiness to wear a uniform.

Responsibilities

• Managing the post desk and handling mail and faxes efficiently.
• Handling incoming calls, answering queries, and transferring calls appropriately.
• Welcoming clients and managing waiting areas.

Skills

Client interaction

Communication skills

Professional appearance

Patience

Diplomacy

Flexibility

Education

GCSEs in Maths and English (A*-C) or (9-4)

Law degree

Job description

Office Assistant/Receptionist suit a Law graduate

Permanent Full Time

• Private medical cover
• Contributory pension
• Life assurance
• Social events

A great opportunity to learn, grow and build a career by providing a professional, welcoming, accurate, and high-quality reception service to clients, suppliers, and visitors. The reception function is crucial for the firm's impression and client experience, as receptionists are ambassadors who set the tone for interactions.

Key tasks and duties include:

• Managing the post desk and handling mail and faxes efficiently.
• Receiving and distributing post, deliveries, and payments.
• Archiving files and maintaining related databases.
• Performing some physical lifting.
• Photocopying large volumes for court bundles under deadlines.
• Managing stationery stock.
• Running errands in the town center.
• Potentially undertaking basic IT tasks and typing attendance notes.
• Handling incoming calls, answering queries, and transferring calls appropriately.
• Taking and relaying messages accurately.
• Promoting the firm through excellent customer care.
• Welcoming clients and managing waiting areas.
• Collecting identification documents from clients for compliance purposes.
• Maintaining tidiness in reception and meeting rooms.
• Providing refreshments upon request.
• Demonstrating a cooperative, positive, and team-oriented attitude.

Qualifications and skills required:

• GCSEs in Maths and English (A*-C) or (9-4) or a Law degree.
• Experience in client interactions face-to-face or over the phone.
• Courteous, efficient, and helpful telephone manner.
• Professional appearance and readiness to wear a uniform.
• Patience, diplomacy, and flexibility.
• Enthusiasm and attentiveness.
• Experience in handling difficult situations and clear communication skills.
• Sound judgment and understanding of role boundaries.

Interested candidates are encouraged to apply before the closing date: May 26, 2025. Benefits include holiday entitlement, medical cover, pension, life assurance, bonus scheme, career development, and social events.