Office Assistant / Receptionist

Office Angels; Epsom; On-site; GBP 23,000 - 25,000; Full time

Job summary

A leading legal services provider in Epsom is looking for an Office Assistant / Receptionist to support smooth office operations. This role involves a range of administrative duties and client interactions, making it ideal for an enthusiastic individual, preferably with a law degree, seeking experience in a legal environment.

Benefits

Annual salary review and bonus scheme

5% employer pension contribution

25 days annual holiday plus Bank Holidays

Private medical cover

Life assurance (4x salary)

Enhanced maternity/paternity/adoption/shared parental leave

Cycle to Work scheme

Season ticket loan (interest-free)

Company sick pay

Employee Assistance Programme

Uniform allowance

Long service rewards

Regular team social events

Structured learning and development programme

Qualifications

• Experience dealing with clients in person and by phone.
• Proactive attitude with the ability to manage time and priorities.
• Comfortable working under pressure and meeting deadlines.

Responsibilities

• Manage all incoming and outgoing post, deliveries, and client payments.
• Answer incoming calls professionally and efficiently.
• Greet and assist visitors and clients.

Skills

Communication

Customer Service

Time Management

IT Literacy

Education

GCSEs in Maths and English (A*-C / 9-4) or equivalent

Job description

Job Title: Office Assistant / Receptionist

Location: Epsom, Surrey

Salary: £23,500 - £25,000 DOE

About the Company

Our client is a leading legal services provider in the Southeast with a long-established reputation for quality and professionalism. The firm offers a comprehensive range of legal services to individuals, businesses, and other organisations, with a strong focus on client service, teamwork, and innovation.

They foster a supportive and inclusive workplace where personal and professional development are actively encouraged.

The Opportunity

This is a fantastic opportunity to join a professional and friendly team as an Office Assistant / Receptionist. You'll support smooth office operations through a range of administrative and reception duties, while acting as the first point of contact for clients and visitors.

This role is ideal for a bright and enthusiastic individual, preferably with a law degree, who is looking to gain experience in a legal environment.

Key Responsibilities

• Manage all incoming and outgoing post, deliveries, and client payments


• Maintain and update archiving systems; arrange file retrievals and collections


• Photocopy large volumes of documents for court bundles, ensuring accuracy and deadlines are met


• Monitor and replenish stationery supplies


• Run local errands as required


• General administrative support, including basic IT or typing tasks


• Answer incoming calls professionally and efficiently, taking and passing on accurate messages


• Greet and assist visitors and clients, ensuring a professional and welcoming reception area


• Copy ID documents in line with anti-money laundering requirements


• Keep the reception and meeting areas tidy and presentable


• Provide refreshments as needed


• Maintain a helpful, flexible, and team-focused approach

What You'll Need to Succeed

Required:

• GCSEs in Maths and English (A*-C / 9-4) or equivalent


• Experience dealing with clients (in person and by phone)


• Friendly, professional, and confident manner


• Excellent communication and customer service skills


• Well-presented, punctual, and reliable


• Proactive attitude with the ability to manage time and priorities


• Comfortable working under pressure and meeting deadlines


• Good IT literacy and telephone handling skills


• Ability to work independently and as part of a team

Preferred:

• It would be beneficial to be a graduate in law due to the future opportunities

• Experience working in a professional services or front-of-house setting

Benefits

Our client offers a competitive benefits package including:

• Annual salary review and bonus scheme


• 5% employer pension contribution


• 25 days annual holiday plus Bank Holidays


• Private medical cover


• Life assurance (4x salary)


• Enhanced maternity/paternity/adoption/shared parental leave


• Cycle to Work scheme


• Season ticket loan (interest-free)


• Company sick pay


• Employee Assistance Programme


• Uniform allowance


• Long service rewards


• Regular team social events


• Structured learning and development programme

If you are interested in this role please apply, or contact [e-mail]

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.