Office Administrator – Front Desk & Admin Operations

Rsk Group; England; On-site; GBP 18,000 - 22,000; Full time

Job summary

Rsk Group is seeking an experienced Office Administrator to deliver high levels of customer service and administrative support at its Swindon office (SN5 8YF). This full-time, permanent role is based on-site, Monday–Friday (37 hours).

You will handle a range of admin tasks and receptionist duties in a busy office environment. The role requires reliable, detail-oriented individuals with strong organisational skills and proficiency in MS Office.

Qualifications

• Demonstrable experience in a similar position is mandatory.
• Reliable with a keen eye for detail.
• Methodical and proactive, with outstanding organisation and time management skills.
• Excellent MS Office package knowledge mandatory, comfort with other software is preferable.

Responsibilities

• Ensuring the reception area and post room are always clean and presentable.
• Providing reception area cover at Swindon between the hours of 10am and 3pm
• Answering WRc’s switchboard phone, directing calls, taking messages and dealing with enquiries efficiently
• Providing cover for the site intercom and incoming vehicles.
• Providing cover for incoming and outgoing deliveries.
• Ownership of the Admin inbox, responsible for monitoring and clearing enquiries in a timely manner and following through to completion. Escalating where appropriate.
• Daily management and ownership of the Knowledge Store inbox, responsible for monitoring and sending out orders made on WRc’s Knowledge store.

Skills

Customer service

Attention to detail

Time management

Teamwork

Tools

MS Office

Job description

Rsk Group is seeking an experienced Office Administrator to deliver high levels of customer service and administrative support at its Swindon office (SN5 8YF). This full-time, permanent role is based on-site, Monday–Friday (37 hours).

You will handle a range of admin tasks and receptionist duties in a busy office environment. The role requires reliable, detail-oriented individuals with strong organisational skills and proficiency in MS Office.