Dynamic Office Administrator: Reception & Admin Lead

WRc Group; Swindon; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Life assurance

Flexible benefits programme

Job summary

Water Research Centre (WRc) is seeking an experienced Office Administrator to provide high-level customer service and administrative support in Swindon (SN5 8YF). The role is 100% office-based, full-time (37 hours/week) from Monday to Friday, with commutable distance required.

Key duties include managing the reception, handling calls and deliveries, and maintaining the Admin and Knowledge Store inboxes. The ideal candidate will have proven office experience, strong organisation, and MS Office

Qualifications

• Demonstrable experience in a similar position mandatory.
• Reliable with a keen eye for detail.
• Methodical and proactive, with outstanding organisation and time management skills.
• Confident communicator.
• Excellent MS Office knowledge mandatory; comfort with other software preferable.

Responsibilities

• Maintaining a clean and presentable reception area.
• Providing reception cover 10am–3pm in Swindon.
• Answering switchboard, directing calls and handling enquiries.
• Covering site intercom and vehicle flow.
• Handling deliveries in and out of the office.
• Managing Admin inbox and ensuring timely responses; escalate when needed.
• Managing Knowledge Store inbox and processing orders.

Skills

MS Office

Communication

Reception duties

Time management

Job description

Water Research Centre (WRc) is seeking an experienced Office Administrator to provide high-level customer service and administrative support in Swindon (SN5 8YF). The role is 100% office-based, full-time (37 hours/week) from Monday to Friday, with commutable distance required.

Key duties include managing the reception, handling calls and deliveries, and maintaining the Admin and Knowledge Store inboxes. The ideal candidate will have proven office experience, strong organisation, and MS Office