Office Administrator | Customer-Centric, Fast-Paced Distribution

Major NW Sales; Lancashire; On-site; GBP 21,000 - 24,000; Full time

Job summary

Major Recruitment is seeking an Office Administrator to join a small, friendly team in a busy distribution/manufacturing environment. The role involves supporting day-to-day office operations, delivering excellent customer service, and ensuring orders and deliveries are processed efficiently.

You will handle sales enquiries, process orders, coordinate deliveries, liaise with the warehouse and carriers, take payments by phone, and provide updates to customers.

Qualifications

• Previous office administration experience is required.

Responsibilities

• Answering the sales line and handling general customer enquiries.
• Processing customer orders accurately and efficiently.
• Chasing and coordinating deliveries.
• Liaising with the warehouse and external carriers.
• Taking customer payments over the telephone.
• Providing updates to customers regarding orders and deliveries.
• General office administration and support.
• Working as part of a small team in a fast-paced environment.

Skills

Customer service

Telephone handling

Office administration

Job description

Major Recruitment is seeking an Office Administrator to join a small, friendly team in a busy distribution/manufacturing environment. The role involves supporting day-to-day office operations, delivering excellent customer service, and ensuring orders and deliveries are processed efficiently.

You will handle sales enquiries, process orders, coordinate deliveries, liaise with the warehouse and carriers, take payments by phone, and provide updates to customers.