Administrator

Mission 4 Recruitment; Stevenage; On-site; GBP 28,000 - 32,000; Full time

Benefits offered by this job

Company pension

22 days holiday plus ChristmasShutdown

Virtual Care GP service

Onsite gym access

Supportive, friendly team

Job summary

Mission 4 Recruitment is seeking an organised Administrator to join a busy distribution team in the UK. You will support customer operations, manage orders from sales intake through to delivery, and keep processes running smoothly in a fast-paced open-plan office.

The role emphasises strong communication, attention to detail, and proficiency with Excel and Word. You’ll be the critical link between sales, operations and logistics, ensuring accurate documentation and timely responses.

Qualifications

• Excellent communication with a friendly, proactive approach.
• Team player who readily supports colleagues.
• Detail-oriented with strong time management.
• Exceptional organisational skills and process focus.
• Proficient in Excel and Word.
• Numerical ability and clear written communication.

Responsibilities

• Build and maintain relationships with business clients.
• Manage shared inboxes and phone lines, respond promptly.
• Support Goods In processes and resolve queries.
• Process orders from start to finish with accuracy.
• Monitor delivery schedules and liaise with suppliers.
• Coordinate returns and credits with accuracy.
• Assist with export documentation alongside Export Admin.
• Manage quarantine stock.
• Serve as first contact for open orders queries.
• Expedite shipments to maintain flow.

Skills

Communication

Teamwork

Time management

Organisational skills

Excel

Word

Numerical skills

Written communication

Tools

Excel

Word

Job description

Administrator – Join a Fast-growing, High-energy Team!

Looking for your next exciting career move? This is your chance to shine in a vibrant, fast-paced distribution company where no two days are the same. We’re on the hunt for a super-organised, people-loving Customer Service Administrator to join our buzzy open-plan office and become a true powerhouse behind our customer operations.

You’ll be the essential link ensuring customer orders flow flawlessly, from sales team intake to operations, dispatch, and delivery. If you love keeping things running like a well-oiled machine, this one’s for you.

What You’ll Be Doing

• Build and maintain strong relationships with an established portfolio of business clients.
• Manage shared inboxes and phone lines, responding to customer enquiries promptly and professionally.
• Support Goods In processes and resolve product-related queries.
• Process customer orders from start to finish ensuring accuracy at all times
• Monitor delivery schedules and liaise with suppliers to update
• Coordinate returns and credits with accuracy.
• Assist with export compliance documentation alongside the Export Administrator.
• Manage quarantine stock.
• Act as first point of contact for all queries relating to open orders
• Expedite shipments to maintain operational flow.

Who You Are

• A brilliant communicator who enjoys dealing with all kinds of people.
• A genuine team player who loves pitching in.
• Obsessed with getting things right first time.
• Exceptionally organised with amazing time‑management skills.
• Skilled with Excel and Word.
• Strong with numbers and written communication.

What You’ll Get

• Competitive £30,000 salary
• Company pension
• 22 days holiday plus Christmas shutdown
• Virtual Care GP service
• Access to onsite gym equipment
• A supportive, friendly team that values your contribution