Office Administrator

RGIT Australia; York and North Yorkshire; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

25 days holiday

Holiday Buy & Sell

Private Medical Insurance

Family-friendly policies

Life assurance

Job summary

21° is seeking an Office Administrator to join our York team. This pivotal role supports both operations and sales, keeping things organized and customers informed in a fast-growing, purpose-driven business.

You’ll manage day-to-day admin, assist the sales team with quotes and orders, and coordinate schedules across CRM and installation teams, ensuring a seamless experience from enquiry to delivery.

Qualifications

• Strong organisational and time management skills.
• Excellent communication skills (written and verbal).
• Previous administrative or office support experience.

Responsibilities

• Support day-to-day running of the office and operations.
• Assist the sales team with quotes, orders, and customer follow-ups.
• Manage incoming enquiries and direct them appropriately.
• Coordinate schedules, appointments, and internal workflows.
• Maintain records across CRM and internal systems.
• Prepare documentation for projects and installations.
• Support communication between customers, surveyors, and installation teams.
• Help ensure jobs move from sale → survey → installation.
• Provide general administrative support to keep the team running.

Skills

Organisational skills

Time management

Communication skills

Administrative experience

Proactive attitude

Job description

At 21°, we’re on a mission to transform how homes and buildings use energy. We empower homeowners, architects, and businesses with the knowledge, tools, and technology to generate their own sustainable energy—reducing carbon, cutting costs, and creating healthier, more comfortable spaces.

From individual upgrades to full Passivhaus-level projects, we take a whole-system approach—because the best outcomes come from thinking holistically.

The Opportunity: Office Administrator (Operations & Sales Support)

We’re looking for a highly organised, proactive, and detail-driven Office Administrator to join our York team.

This is a pivotal role at the heart of the business—supporting both operations and sales, helping everything run smoothly behind the scenes while ensuring our customers receive a seamless experience.

If you love variety, enjoy keeping things organised, and thrive in a fast-paced, growing business—this role is for you.

What You’ll Be Doing

• Supporting the day-to-day running of the office and operations
• Assisting the sales team with quotes, orders, and customer follow-ups
• Managing incoming enquiries and directing them appropriately
• Coordinating schedules, appointments, and internal workflows
• Maintaining accurate records across CRM and internal systems
• Preparing documentation for projects and installations
• Supporting communication between customers, surveyors, and installation teams
• Helping ensure jobs move efficiently from sale → survey → installation
• General administrative support to keep the team running effectively

What Makes This Role Different

• You’re not “just admin”—you’re a key connector across the business
• You’ll gain exposure to renewable energy and sustainable building technologies
• You’ll join a fast-growing company where your role will evolve and grow with you

What You’ll Get

• Competitive salary (dependent on experience)
• 25 days holiday + bank holidays (incl. Christmas shutdown)
• Holiday Buy and Sell Scheme
• Private Medical Insurance
• Enhanced family-friendly policies
• Life assurance

What You Bring

• Strong organisational and time management skills
• Excellent communication skills (written and verbal)
• Previous administrative or office support experience
• A proactive, can-do attitude and attention to detail

Bonus Points For:

• Experience in sales administration or operations support
• Background in construction, renewables, or technical environments
• Experience coordinating multiple teams or workflows

Why Join 21°?

We’re not just building energy systems—we’re building a team that’s driving real change.

At 21°, our people are at the core of everything we do. We invest in your development, support your growth, and create an environment where you can thrive.

We know great candidates don’t always tick every box—if you’re motivated, organised, and excited to be part of a growing, purpose-driven business, we’d love to hear from you.

We’re proud to be an inclusive, equal opportunity employer. If you need any support or adjustments during the recruitment process, just let us know at [e-mail].

Ready to Play a Key Role in the Energy Transition?

Join us—and help power the team behind the change.